If you work in the transport or logistics industries, you know things move fast!
As a result, we’ve tailored our eLearning platform so that you can choose to learn only the skills and knowledge you need to remain relevant or gain promotion in your workplace.
The Certificate of Transport and Logistics (Customised Program) will help you to adapt to changes in the workplace by offering you the flexibility to choose the subjects from our range of transport and logistics units that best meet your professional development needs and career goals.
Simply follow the four steps listed below, and you’re on the road to professional development success.
Step 1
Select six (6) Units from our Transport and Logistics Units List.
Apply conflict/ grievance resolution strategies
- Potential conflict situations
- What is conflict?
- Signs and stages of conflict
- Causes of conflict and grievance
- Clarify factors and issues
- Active listening
- Strategies for dealing with conflict
- Compliance
- Conflict resolution
- Assertive communication
- Negotiation
- Sensitive issues
- Gathering feedback
- PDCA cycle
- Record keeping
- Barriers to communication
- Non-verbal communication
- Language styles
- Feedback
- Shared understanding
Apply fatigue management strategies
- Causes of fatigue
- Actions to minimise fatigue
- Warning signs
- Fatigue management plans
- Beating personal fatigue
- Strategies to minimise fatigue
- Assessing workplace procedures
- Procedures roster design
- Fatigue-related accidents
- Fatigue-regulated vehicles
- Lifestyle choices
- Diet, exercise and sleep
- Smoking and drug use
- Fatigue management strategies
Develop a transport and logistics business plan
- Situational and market analysis
- Core focus – what do we do?
- Operating environment
- PEST analysis
- Porter’s diamond
- Porters five forces
- Target market
- Factor and cluster analysis
- Data collection
- Quantitative analysis
- Unique selling position (USP)
- Marketing plan
- Potential opportunities or threats
- Competitor analysis
- Product analysis
- Product mix (full list of products)
- Product volumes
- Product pricing
- Marketing strategies
- Organisational operations
- Business trends
- Re-tooling
- Technology developments in business plan
- Operational adjustment costs
- Annual planning and forecasting
- Cost reduction measures
- Contingency plans
- Benchmark goals
- Communicating strategy
- Profit and loss projections
- Variable and fixed costs
- Contribution margin
- Business goals and objectives
- Action plan
- Performance measurement system
- Develop a transport and logistics plan
- Current and future marketing strategies
- SMART goals
- Ansoff’s matrix
- Monitor profit expectations
- Monitor productivity standards
Develop and implement policies and procedures to ensure chain of responsibility compliance
- Chain of responsibility obligations
- Chain of responsibility legislation
- Fatigue management
- Penalties and sanctions
- Compliance obligations
- Industry codes of practice
- Company codes of practice
- Measuring compliance performance
- Breach management
Develop and maintain operational procedures for transport and logistics enterprises
- Operational plans / procedures
- Project scope management
- International maritime goods code
- Dangerous goods by road and rail
- IATA dangerous goods by air
- License requirements
- Quarantine requirements
- Import quarantine requirements
- Health and safety legislation
- Environmental protection legislation
- Regulations and legislation
- Document and verify procedures
- Trial new procedures
- PDCA cycle
- Change processes
- Performance indicators
- Developing KPI’s
- Risks
- Training and induction
- Coaching
- Monitor performance
- Progress vs productivity
- Effectiveness against performance indicators
- SWOT analysis
- Opportunities and threats
- Making change work
- Communication styles
- Records and reports
Manage a supply chain
- Strategic supply chain management
- Customers, suppliers and logistics
- Roles and responsibilities
- Technology and software
- Technology-driven SCM
- Cloud computing
- Labour management systems
- Procurement policy and procedure
- Business terms and conditions
- Business processes redesign
- Support implementation of strategy
- Manage supply chain
- Communication
- Sales and payments
- Importing and exporting legislations
- International standards
- Contract laws
- Supply chain management risk
- Supply chain culture
- Products and services
- Changing needs of customers
- Adjustment requirements
- Improve supply chain effectiveness
- Demand chain management model
- Performance monitoring approaches
- Business data and reports
- Shipping and tracking
- Big data analytics
- Electronic data interchange (EDI)
- Feedback and evaluation
- Continuous improvement
- Supplier engagement plan (SEP)
Manage a transport and logistics business
- Manage a transport and logistics business
- Customer feedback
- Complaints and responses
- PDCA cycle
- Transformational change
- Target potential customers
- Business unit objectives
- Key performance indicators
- Contingency plans
- Risk assessment matrix / nomogram
- Hazard tools and processes
- Business planning operations
- Market competitors
- SWOT analysis
- Customer needs
- Business objectives
- Financial flows
- Cash flow projection
- Determine job profiles
- Training needs analysis (TNA)
- External and internal training
- Self-paced learning
- Simulated work setting
- Technology-based programs
- HR and recruitment
- Business unit performance
- Assess profit/productivity
- Profit expectations
- Productivity standards
- Purchasing
- Leasing
- Stakeholder needs
- Profit and loss reports
- Financial cost analysis
- The Problem-Solving Model
- Regulations and legislation
- Biosecurity legislation
Manage facility and inventory requirements
- Space requirements
- Medium and long term storage needs
- Storing dangerous goods
- Storage systems
- Block stacking
- Small item storage
- Volume and weight requirements
- Safety and security requirements
- Formal/informal hazard identification
- Hazard assessment
- Manager / supervisor role
- Checklists
- Risk assessment nomogram
- Security program and procedures
- Storage handling security
- Incident /emergency procedures
- Fire prevention systems
- First aid facilities
- Evacuation plan
- Documentation systems
- Recording stock location, receival and dispatch
- Customer, carrier and employee communication
- Design storage zone
- Space requirements
- Equipment operation
- Double deep racking
- Drive in racking
- Maintenance and cleaning areas
- Facility utilisation
- Optimum function
- SWOT analysis
- KPI’s
- Quality circles
- Ergonomic compliance
- Legislation
- Code of practice
- Safe lifting practices
- Product damage and stock losses
- Reporting
- Stock to sales ratio
- Return on investment
- Economic order quantity
Manage export logistics
- Export logistics
- Plan efficient export logistics
- Safety data sheet (SDS)
- Classes of dangerous goods
- Marine orders
- International maritime dangerous goods codes
- Road and rail transport codes
- Transport license
- Permit requirements
- Export quarantine requirements
- Environmental protection legislation
- Workplace relations regulation
- Consignment loads
- Customer instructions
- Quality customer service
- Customer loyalty
- Capacity of transport modes
- Intermodal transportation
- Multimodal transportation
- Weighing up cost versus time
- Company objectives
- Urgent orders
- Equipment and technology
- Efficient and effective delivery
- Types and compatibility of load
- Bond and customs requirements
- Fatigue management
- Operational deficiencies
- Workplace process flow
- Outsourcing components of operation
- Contingency management strategy
- Resource and infrastructure support
- Continuous improvement
- Local and overseas transport modes
- Establish times and routes
- Planning and scheduling movements
- Contingency planning
- Operational schedules
- Input output process
- Recruitment and selection
- Achieving buy-in
- Employee training / support
- Tracking procedures
- Terminal operating systems
- Customer purchase order
- Packaging and labelling
- Save and store schedule
- Non-compliance
- Australian Border Force (ABF)
- Regulations and legislation
- DIBP client registration
- EXDOC exporter registration
- Import declaration forms (N10)
- Export declaration form
- Export control manual
- Compliance audit
- Law and Ethics
Manage suppliers
- Evaluate supplier services
- Existing suppliers
- Alternate suppliers
- Supplier survey forms
- Terms and conditions
- Co-operative relationships
- Law and Ethics
- Quality of goods and services
- Receiving and inspecting goods
- Non-compliance
- Resolving problems
- Contingency plans
- Supplier auditing
- Negotiating with suppliers
- Risk management
- Market factors that affect supply
- Routine supply problems
- Corrective action with suppliers
- Disagreements with suppliers
- Amendments to agreements
- Supplier performance reviews
- KPI’s
- Selecting offers
Implement and monitor transport logistics
- Mobilise resources
- Operational schedule requirements
- Resource levelling
- Regulatory requirements
- Insurance requirements
- Law and Ethics
- Resource allocation
- Facilities, personnel and equipment
- Intermodal transport terminals
- Bulk goods
- General cargo
- Containers
- Security procedures
- Security seals
- Tamper-proof packing
- Internal theft
- Vendor theft
- Suspicious cargo or goods
- Loading and unloading operations
- Mechanical handling aids
- Securing a load
- Tie-down lashing
- Consignment tracking systems
- Barcodes or Q codes
- Employee performance standards
- Performance appraisals
- Contingency plans
- Schedule disruptions
- Accidents or issues
- Changing operational schedules
Organise transport of freight or goods
- Transport operations
- Knowledge of products
- Dangerous goods
- Package marking
- Perishable products
- Fragile goods
- High-value goods
- Domestics and international regulations
- Procedures for transport
- Employer/employee responsibilities
- Australian standards
- Driver fatigue laws
- Hazard identification
- Risk assessment and management
- Control measures
- Handling equipment
- Timelines
- Complaints procedure
- Freight requirements
- Intermodal transportation
- Multimodal transportation
- Organise freight transport
- Budgets
- Secured freight
- Packaging procedures
- Vehicle mass and permit schemes
- Freight safety
- Risk management
- Mechanical-handling equipment
- Personal protective equipment (PPE)
- Transport equipment
- Communication
- Workplace health and safety
- Freight discrepancies
- Complete organisational processes
- Track and trace systems
- Information security
Step 2
Click Add to Cart (Full Up-Front Payment is required)
Step 3
Finalise your payment.
Step 4
Please Contact Us to specify the six (6) units you wish to complete.
Assessment
Assessment Information
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no entry requirements or pre-requisites for entry into this program.
How long will it take to complete this course?
The approximate study hours for this course is 90 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit. Total cost for optional printed materials is: $300.00. Printed materials are available for purchase at any time and not require to complete this course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Logistics Management
- Logistics Coordinator
- Road Transport Operator
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