The Certificate of Youth and Family Intervention is an online professional development program that will prepare you for a career or promotion in child protection and family intervention work. This online intervention course will prepare you for roles in both residential and non-residential facilities or other Government and not-for-profit Community Organisations undertaking child protection and family support work. You will learn how to work effectively with clients at risk to improve their living circumstances and provide emotional support. You will also develop and implement multi-agency investigations, child risk assessment and case management.
You will learn how to effectively support and assist families to ensure that children and young people are safe and appropriately cared for. You will learn to identify when clients’ language, literacy and numeracy (LLN) are impeding their access to the service being provided, to adjust service delivery where required to accommodate client LLN skills, and to refer appropriately in order to improve client outcomes.
The Certificate of Youth and Family Intervention will also provide you with the knowledge and skills required to work in the community to facilitate public awareness and address duty of care requirements, work within an ethical framework and apply relevant legislation, codes of conduct, international agreements (such as the Convention on the Rights of the Child). You will also learn about the policies and procedures related to identifying, responding and supporting children’s and young people’s rights and safety.
Unit 1 - Work with those at risk of homelessness
Personal values/ attitudes
Safe, secure housing
Risk of homelessness
Drug and alcohol abuse
Refugees and asylum seekers
Psychological /emotional abuse
Unit 2 - Develop and facilitate case management
Case management meetings
Define individual needs
Family needs and rights
Approach to case management
Facilitate client setting of goals
Rights of appeal
Case management plan
Facilitate case management
Complex and high risk situations
Elements of negotiation
Client preparation for closure
Impact on the client and family
Unit 3 - Undertake case management in child protection
Assess client needs and risks
Develop assessment plan
Support and prevention strategies
Client rights of appeal
Case plan management
Addressing client needs
Client goals and objectives
Case conference meetings
Prepare client for meeting
Identify participant needs
Prepare case history
Identify service providers
nature of advocacy and support
Negotiate client agreement
Represent the client
Evaluate client progress
Achievement of case plan goals
Implement case closure
Unit 4 - Work effectively in child protection
Roles and responsibilities
Reporting child abuse
Investigations and substantiations
Care and protection orders
Responding to notifications
Personal values and attitudes
Indicators of child abuse and neglect
Show respect and warmth
Lines of accountability
Consultations and explaining decisions
Work related stress
Unit 5 - Facilitate family intervention strategies
Community family needs
Social and cultural perspectives
Levels of need
Family law framework
Family inclusive services
Crisis support / policy
Coordinating client support
Signs of suicide
Community service programs
Educational parenting practices
Review monitor practice
Family support services
Client satisfaction (Feedback)
Unit 6 - Work with clients in social housing
Social housing sector
Housing for people with disabilities
Social housing framework
Supported housing assistance program (SHAP)
Public and social housing
NFP affordable housing program
Law and ethics
Health and safety
Sex discrimination legislation
Social housing reform
Independant Living Units (ILUs)
Impacts of homelessness
Lack of employment / low income
Women and children
Drugs, alcohol and mental illness
Social housing agencies
Community development approach
Housing information and referral (HIR)
Convention of the Rights of the Child (CRC)
Client service plans
Unit 7 - Planning with at-risk children and young people and their families
Develop case plans
Prioritise client needs
Case management / plan
Review case plan
Organisation policies and procedures
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
Twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 100 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $350.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.