Do you have a passion for advocating for the rights of young people and their families? If so, this course is ideal for you.
The Certificate of Youth and Family Intervention is an online professional development program that will prepare you for a career or promotion in child protection and family intervention work.
In this child protection (youth and family intervention course), you will learn how to work effectively with clients at risk to improve their living circumstances and provide emotional support. You will also develop and implement multi-agency investigations, child risk assessment and case management.
You will discover how to effectively support and assist families to ensure that children and young people are safe, and to identify when clients’ language, literacy and numeracy (LLN) are impeding their access to the service being provided, to adjust service delivery or refer appropriately.
On completion of this course, you will feel prepared for roles in child protection and family support work.
Course Structure
Unit 1 - Work with those at risk of homelessness
- Homelessness
- Personal values/ attitudes
- Stereotyping
- Identify barriers
- Safe, secure housing
- Risk of homelessness
- Low income
- Domestic violence
- Drug and alcohol abuse
- Refugees and asylum seekers
- Mental illness
- Employment services
- Case management
- Referral procedures
- Rental subsidies
- Early intervention
- Mandatory reporting
- Physical abuse
- Psychological /emotional abuse
- Recognising neglect
- Confidentiality
- Domestic violence
- Interventionist strategies
- Crisis housing
- Advocacy
Unit 2 - Develop and facilitate case management
- Case management meetings
- Decision making
- Planning meetings
- Recording
- Client rights
- Disability legislation
- Define individual needs
- Family needs and rights
- Approach to case management
- Facilitate client setting of goals
- Rights of appeal
- Case management plan
- Facilitate case management
- Complex and high risk situations
- Anger
- Anxiety
- Critical incidents
- Case review
- Elements of negotiation
- Client preparation for closure
- Impact on the client and family
Unit 3 - Undertake case management in child protection
- Assess client needs and risks
- Develop assessment plan
- Support and prevention strategies
- Intervention process
- Client rights of appeal
- Case plan management
- Client strengths
- Addressing client needs
- Client goals and objectives
- Contingency plans
- Evaluation processes
- Case review
- Supervisor consultation
- Case conference meetings
- Prepare client for meeting
- Conflict resolution
- Identify participant needs
- Prepare case history
- Identify service providers
- nature of advocacy and support
- Negotiate client agreement
- Represent the client
- Confidentiality
- Evaluate client progress
- Achievement of case plan goals
- Implement case closure
Unit 4 - Work effectively in child protection
- Quality care
- Roles and responsibilities
- Reporting child abuse
- Investigations and substantiations
- Care and protection orders
- Jurisdiction
- Responding to notifications
- Personal values and attitudes
- Risk management
- Indicators of child abuse and neglect
- Reporting concerns
- Show respect and warmth
- Lines of accountability
- Consultations and explaining decisions
- Client rights
- Work related stress
- Relaxation techniques
- Emergency situations
- Emotional responses
Unit 5 - Facilitate family intervention strategies
- Community family needs
- Social and cultural perspectives
- Interview processes
- Levels of need
- Privacy principles
- Confidentiality
- Assessment tools
- Socioeconomic backgrounds
- Communication styles
- Family law framework
- Court orders
- Restraining orders
- Parenting skills
- Parental alcoholism
- Family inclusive services
- Post-natal depression
- Crisis support / policy
- Coordinating client support
- Urgent responses
- Signs of suicide
- Community service programs
- Educational parenting practices
- Review monitor practice
- Family support services
- Client satisfaction (Feedback)
Unit 6 - Work with clients in social housing
- Social housing sector
- Housing for people with disabilities
- Community housing
- Emergency accommodation
- Social housing framework
- Supported housing assistance program (SHAP)
- Public and social housing
- Purpose-built homes
- Transitional housing
- NFP affordable housing program
- Law and ethics
- Confidentiality
- Disclosure
- Privacy
- Mandatory reporting
- Health and safety
- Sex discrimination legislation
- Social housing reform
- Independant Living Units (ILUs)
- Impacts of homelessness
- Lack of employment / low income
- Women and children
- Drugs, alcohol and mental illness
- Social housing agencies
- Cultural issues
- Legal issues
- Community development approach
- Case management
- Housing information and referral (HIR)
- Outreach model
- Tenancy management
- Convention of the Rights of the Child (CRC)
- Discrimination
- Client service plans
Unit 7 - Planning with at-risk children and young people and their families
- Client services
- Intervention strategies
- Develop case plans
- Case management
- Permanency planning
- Agency information
- Referrals
- Prioritise client needs
- Risk management
- Early interventions
- Home visits
- Linguistic barriers
- Case management / plan
- Relevant information
- Review case plan
- Organisation policies and procedures
Study Hours
Estimated duration 100 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Easy to use and great being able to complete in your own time
N. Townsend, Willaura, VIC | Certificate of Youth and Family Intervention
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Click Add to Cart/View Cart on the course page.
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and Direct Deposit.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Child Youth and Family Support Worker
- Case Manager Youth Early Intervention
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