If your job requires project management, you’ll understand that communication is an integral factor in the success of any project. A good project manager creates a healthy flow of communication channels from inception to a project’s completion.
The Certificate of Project Communications and Stakeholder Engagement is an online professional development program that will provide you with the skills and knowledge required to assist with the management of a project. You will learn how to identify the learning and development needs of people working on the project, facilitate needs being met, and resolve conflict in a team. You will also discover how to link people, ideas and information at all stages in the project life cycle.
This project communications and stakeholder engagement course will equip you with the knowledge and skills to ensure the timely and appropriate generation, collection, dissemination, storage and disposal of project information through formal communication structures and processes.
On completion of this course, you will feel confident to use crucial communication skills and techniques to keep future projects on time and on track.
Course Structure
Unit 1 - Apply project information management and communications techniques
- Communications management
- Source relevant information
- Project communication management
- Communication
- Project scope statement
- Information-management plans
- Process project information
- Communications tools
- Performance reports
- Secure and auditable data
- Accounting and filing systems
- Ethical behaviour
- Flow of project information
- Stakeholder expectations
- Documenting project issues
- Reporting procedures
- Financial reporting procedures
- Legislation
- Communication assessment
- Review project outcomes
- Communication-management issues
Unit 2 - Manage project information and communication
- Information processes
- Project communications
- Communication management
- Communications skills
- Communications planning
- Project environment
- Constraints
- Communications channels
- Stakeholder management
- Project Management Information System (PMIS)
- Information distribution
- Communication networks
- Conflict resolution
- Communicating outcomes
- Assess information
- Performance reviews
- Project variances
- Forecasts
Unit 3 - Manage project stakeholder engagement
- Stakeholder engagement
- Project objectives
- Stakeholder identification / register
- Rules of engagement
- Timelines
- Stakeholder management
- Action plans
- Team performance
- Conflict management
- Team building
- Define project roles
- Stakeholder expectations
- Stakeholder performance reviews
- Team reviews
- Individual reviews
- Individual development plan
- Stakeholder communication plan
- Change management
Unit 4 - Apply project stakeholder engagement techniques
- Stakeholder interests
- Project objectives
- Stakeholder identification
- Policy-level stakeholders
- Internal and external stakeholders
- Potential stakeholders
- Risks and vulnerabilities
- Stakeholder analysis
- Stakeholder management
- Action plans
- Stakeholder engagement
- Conflict management
- Team building
- Stakeholder behaviour expectations
- Stakeholder performance reviews
- Team / individual reviews
- Individual Development Plan (IDP)
- Team member training
- Stakeholder communications
- Efficient communication methods
- Stakeholder agreements
- Communications schedule
- Variances
Assessment
Assessment Information
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- No entry requirements;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support;
- Easy to understand course content;
- Twelve (12) months’ access, with extensions available upon application (fees apply);
- Certificate of Attainment/Completion issued for your CV (hard copy provided); and
- Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 60 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit. Total cost for optional printed materials is: $200.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Project Communcations Coordinator
- Junior Project Management
- Project Management Administration Assistant
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