If you have a natural ability to lead, a course in performance management will further enhance these skills, giving you a greater understanding of management strategies. It’s also an impressive professional development skill to have on your C.V.
Managing Performance is an online professional development program that will provide you with the skills and knowledge required to design, implement and oversee performance management systems.
This performance management course includes developing and managing ongoing performance feedback strategies and conducting formal performance feedback meetings. You will learn about intervention strategies associated with under-performance or misconduct and developing approaches to address skill and performance gaps.
You will also learn how to develop key result areas (KRAs) and key performance indicators (KPIs) and standards and how to provide regular and timely coaching and feedback to members of a team.
On completion of this course you will feel confident to undertake performance reviews for an organisation or company.
Unit 1 - Administer performance development processes
Review performance development infrastructure
1.1 Confirm all team positions have relevant position descriptions specifying key requirements of the role
1.2 Assist relevant stakeholders in reviewing the performance management system to ensure it aligns with the strategic direction of the organisation
1.3 Prepare performance indicators that are consistent with the position description requirements
1.4 Prepare for performance appraisal meetings
1.5 Identify relevant organisational procedures for acknowledging good performance and addressing under-performance
1.6 Provide relevant advice and support where there is dissention about performance appraisal outcomes, where required
Promote performance development system
2.1 Communicate requirements of the performance development system to relevant stakeholders
2.2 Coordinate and deliver training to relevant stakeholders on using the performance management system
2.3 Ensure feedback is provided to relevant stakeholders
Recommend improvements to performance development system in response to collated data
3.1 Review performance management documentation and identify trends or problem areas requiring attention
3.2 Review patterns in skill or performance gaps and consider requirements and options for performance development
3.3 Assist relevant stakeholders to revise policies and procedures, as required
3.4 Suggest improvements to the performance management system
Unit 2 - Facilitate performance development processes
Plan facilitation of performance development process
1.1 Identify relevant policies and objectives to be addressed in process
1.2 Develop objectives for performance development processes
1.3 Consult with relevant stakeholders about the processes and agree on process features
Coordinate performance development process
2.1 Train relevant groups and individuals in ways to monitor performance
2.2 Work with line managers to ensure performance is monitored regularly and intervention occurs where relevant according to organisational policies and legal requirements
2.3 Support line managers to coach and discipline employees who perform below standard
2.4 Communicate dispute resolution processes where relevant, mediating between line managers and employees
2.5 Provide support to terminate employees who fail to respond to interventions according to legislative requirements and organisational policies and procedures
2.6 Ensure recorded outcomes of performance development sessions are stored securely and accessible to relevant stakeholders, according to organisational policy
2.7 Evaluate and suggest improvements to all aspects of performance development processes according to organisational objectives, policies and procedures
Coordinate individual or group learning and development
3.1 Design and develop learning and development plans and strategies to encourage effective employee performance
3.2 Deliver learning and development plans relevant to agreed timeframes, ensuring achievement of specified outcomes
3.3 Contract relevant providers for performance development, as identified by plans and according to organisational policy
3.4 Monitor learning and development activities to ensure compliance with quality assurance standards
3.5 Negotiate remedial action with providers, where relevant
3.6 Generate reports to advise relevant managers on progress and success rates of activities
Unit 3 – Manage people performance
Resources and resource management
Develop work plans
Performance management plans and systems
Key performance indicators
The balanced scorecard
Organisation protocols and timelines
Recognition and acknowledgement
Equity, goal and motivation theory
Training and development
Managing poor performance
Performance improvement and development
Unfair dismissal legislation
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
All course materials provided online – no textbooks to buy;
Unlimited tutor support via email;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no entry requirements or pre-requisites for entry into this program.
How long will it take to complete this course?
The approximate study hours for this course is 45 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $150.00. Printed materials are available for purchase at any time and not require to complete this course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.