If you have a natural ability to lead, a course in performance management will further enhance these skills, giving you a greater understanding of management strategies. It’s also an impressive professional development skill to have on your C.V.
The Certificate of Performance Management is an online professional development program that will provide you with the skills and knowledge required to design, implement and oversee performance management systems.
This performance management course includes developing and managing ongoing performance feedback strategies and conducting formal performance feedback meetings. You will learn about intervention strategies associated with under-performance or misconduct and developing approaches to address skill and performance gaps.
You will also learn how to develop key result areas (KRAs) and key performance indicators (KPIs) and standards and how to provide regular and timely coaching and feedback to members of a team.
On completion of this course you will feel confident to undertake performance reviews for an organisation or company.
Unit 1 - Support performance management process
Performance management infrastructure
Current position description
Key requirements of role
Performance management systems
Aligning goals with business strategy
360 degree evaluations
Termination Decision Tree
Dealing with negativity
Dispute resolution procedures
Performance management training
Buddy systems / mentoring
PDCA improvement cycle
Unit 2 - Develop and manage performance-management processes
Performance management systems
Performance development planning
Objectives and goals
Key performance indicators (KPIs)
Performance appraisal process
Health and safety
Employee development plan
Discipline dismissal process
Dispute resolution process
Learning and development plans
Formal training programs
Unit 3 – Manage people performance
Resources and resource management
Develop work plans
Performance management plans and systems
Key performance indicators
The balanced scorecard
Organisation protocols and timelines
Recognition and acknowledgement
Equity, goal and motivation theory
Training and development
Managing poor performance
Performance improvement and development
Unfair dismissal legislation
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
Twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 45 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $150.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.