Advance your career in business with a focus on the people and culture that drive organisational success! You’ll learn how to be a workplace culture leader to empower employees and enhance the performance of a business.
Certificate of Organisational Development is an online professional development course that provides the skills and knowledge in leadership, strategy and change management to boost organisational development and success.
In this organisational development course, you will learn to improve workplace communication and manage organisational change, business resources and operational plans. This course will also explore innovative work environments and organisational strategies to boost productivity and competitive advantage.
On completion of this course, you will have an in-depth understanding of how to lead organisational development to drive success in business
Unit 1 - Lead communication in the workplace
Analyse internal and external workplace needs
Content – type of information
Methods of communication
People involved in communication
Time pressures, locations and resources needed
Adaptions for users
Preparing materials for communication
Organisational and legislative requirements
Consequences for misconduct, unethical behaviours
Complex information to positively influence others
Understanding your audience and audience role
Breaking down information
Compare and contrast
Consider the needs of all and those from diverse backgrounds
Address barriers to understanding
Techniques for solving communications challenges
Communication styles for different audiences
Presenting information in a succinct, clear and persuasive manner
Differences in perspective
Examine outcomes – see both sides
Benefits and outcomes of negotiation
Mentors others to achieve communication goals
Areas for improvement
Unit 2 -Lead and manage organisational change
Goals and objectives
The input/output procedure
Risk assessment and management
Change management strategies
Nadler and Tushman
Change management strategies
Education – effective communication plan
Effective change strategies
Assess and evaluate proposed changes
Change leading to improvement
Costs and benefits
Project plans – for managing change
Restructuring to support change
Unit 3 -Manage business resources
The language of resource management
Bids, tender, proposal and contract
Writing a bid
Determine nature and level of resources required
Resource requirements, costs and benefits
Allocating resources to more than one process
External resourcing requirements
Evaluating resource allocation
Organisational policies and procedures
Creating a resource plan
Fixed point reordering
Fixed interval recording
Economic order quantity
Customer service levels
Review resource allocation
Principles of improvement
The balanced scorecard
Reporting resource efficiency
Legislation regulation and legal precedent
Cash flow budgets
Ratio analysis, budgets and responsibility accounting
Budget types and reporting tools
Fixed and flexible budgets
Developing a budget
Business and economic objectives
Unit 4 - Manage business operational plans
Consultation with stakeholders
Consultation and approval of the operational plan
Developing contingency plans
Explain the plan to relevant work teams
Recruitment and induction
Manage the acquisition of physical resources and services
Intellectual property rights and responsibilities
Profit and productivity plans and targets
Individual and team support
Variations to operational plans
Key information sources for proposal development
Budget and financial information
Legislation and fair trading laws
Work health and safety
Unit 5 -Establish innovative work environments
Identify relevant stakeholders
Impacts of innovations
Innovation and change
Organisational objectives and practices
Goals and objectives
Evaluate current work conditions
Barriers and constraints
Conditions that allow innovative practices
Innovation and resources
Tools and procedures
Build and lead teams for innovation
Changes for the work environment
Impacts of the changing work environment
Development of ideas
Assess the workplace to support innovation
Adapting the physical and psychological environment
Leaders encouraging innovation
Reinforce the value of innovation
Take risks to open up opportunities
Celebrating and encouraging innovation
Evaluating innovative ideas
Sharing information knowledge
Formal and informal leaning opportunities
Learning from others
Unit 6 -Develop organisational strategies
Organic strategic planning
Information in strategic planning
The competition and the market
Market information/ market research
Capacity and capability information
Internal information – performance review data
Strengths and weaknesses – tools
STEEP, PEST and SWAT analyses
Co-operative or joint ventures
Monte Carlo simulation
Fault tree analysis
Event tree analysis
Research and background
The SIPOCC model
Formulating strategic objectives
Industry – competitive force
Final check of plan
Required resources (skilled labour)
Performance monitoring and measurement
Performance measurement criteria
Estimated duration 90 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Studying with Australian Online Courses gave me the flexibility to complete field studies, tasks and assignments in my own time. I did not feel pressured at any time during my course to submit work until I was completely satisfied with my work. The course material was well presented and easy to follow. I would highly recommend Australian Online Courses to anyone who is looking to undertake online study with such a helpful and professional organisation. Thanks again.
J, Christmass, Madeley, WA
I have experienced: i) Extremely efficient online learning. ii) Quick marking ‘turn-around’ times. iii) Tutors who have been wonderfully approachable and helpful with any queries and concerns regarding course enrollment, assessments and/or subject matter. Overall, I am very satisfied with learning via Australian Online Courses. Thank you.
C, Garson, Toowoomba, QLD
Fantastic experience and was able to gain lots of knowledge.
J. Peirce, Busby, NSW
I have learnt a lot from this course. This course has helped me to manage my anger issues and look at things from a different perspective. I have learnt that my anger and the behaviour can affect others. I have learnt new ways on controlling and managing my emotions and anger. This is the first time i have attended an anger management course. I wish I had done this course earlier.
B. Murphy, Concord, NSW
The course content was relevant, interesting and appropriately paced.
K. Scott, Peachester, QLD
My experience was Australian Online Courses was excellent. I could complete the work at my own pace using the provided materials which were in a easy to access spot. The education has helped me formulate ideas for progressing a project I am currently trying to develop. Overall I am very satisfied with what I have experienced.
N. Haydon, Mount Peter, QLD
It was a very informative platform. The study material is very useful and assignments are practical based real life situations. I learned a lot and I try my best to improve myself with the help of this course.
A.Singh, Hoppers Crossing, VIC
I completed this course to develop my knowledge and skillset in policy development in hopes of progressing my career. Online study works best for me to allow me to continue working full time, and studying when it suits me. Assessments were marked quickly, and the content was engaging and beneficial. Thank you to AOC
S. Littlehales-Adey, Everton Hills, QLD
I enjoyed studying and I’m going to enroll for another course. The tutor was great and it was easy to understand.
A, Egia, Gatton, QLD
The best institute I have ever come through. Looking forward to enrolling in few other courses for a refresher.
M, Hussein, Fiji
I was grateful to be able to study at my own pace, so I could stop and start when I chose and be able to keep up with other commitments. I also appreciated the tutors responding to my queries in a timely manner.
M, Minchin, Wellard, WA
I have thoroughly enjoyed completing this course. I’ve learnt many valuable new skills, which will assist me in advancing my career. Thank you!
T. A, Waterson, Kellyville, NSW
It was amazing experience to do online course with this organisation. Everything comes very smooth and the portal is very user friendly.
Z, Yuan, Melrose Park, NSW
loved studying Australian Online Courses. The fact that you are able to complete the course and assessment in your own time is amazing! I started this course when I was heavily pregnant with my first child and have now completed it 6 months after he was born due to the fact that it is at your own pace!
B, Carr, Gold Coast, QLD
I absolutely loved it! It was easy to pick up so that I could learn and start a new career.
G, Moore, Cranbourne North, VIC
AOC was great. Study content was great and gave me all necessary information to complete the assessments and also gain a great understanding of the units. I also dealt with AOC support to extend my course and it was such an easy process and I was so glad to be able to do that without any issues.
A, Spezza, Hadfield, VIC
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K. Sclippa, Mareeba, QLD
Amazing learning opportunity, I love that I can complete the course at my own pace. The learning and the assignments provided me with a lot of insight and knowledge for my future career.
D. Drube, Singapore
My experience for studying with Australian Online Courses was excellent. All the information supplied to me was easy to understand. I would definitely come back to you to study another course if needed, in the future. Highly recommend.
E. Pearce, Advancetown, QLD
My experience with Australian online courses has been fantastic, I would highly recommend them to everyone I know. Professional and extremely helpful staff make studying online so much easier. I definitely would chose to study with Australian Online Courses again.
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Visa, Mastercard, BPAY and Direct Deposit.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
All course materials provided online – no textbooks to buy;
Unlimited tutor support via email;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.