This online professional development course will provide you with the foundation knowledge you need to work in a personal services or community care role. You will gain the skills and knowledge required to work effectively with clients, family members, staff, visitors, suppliers and others to meet established work requirements.
The Certificate of Home and Community Care will give you the confidence to successfully fulfil responsibilities as a personal care assistant, transport support worker, home maintenance provider, domestic and food services provider and other community service positions.
On completion of this course, you will feel empowered to work in a home or community care setting to provide the utmost care to those most vulnerable in society.
Unit 1 - Provide home and community support services
Individual plan and goals
Provide domestic services
Home care plan
Home care packages (HCP)
Meeting client’s needs
Empathy and respect
Abuse or neglect
Law and ethics
Unit 2 - Communicate and work in health or community services
Characteristics of respect
Motivational interviewing (MI)
Responding to requests
Cultural and diverse clients
Clarify lines of communication
Links between community and health services
Law and ethics
Unit 3 - Meet personal support needs
Review equipment, process and aids
Extra support services required
Physical and sensory needs
Working within scope of job role
Practical and positive outcomes
Identifying a person’s preferences
Independence and quality of life
Fall recovery techniques
Technical care activities
Maximise client participation
Confirm client preferences
Preparation for personal support
Responding to routine difficulties
Changes in support requirements
Weight loss or weight gain
Infection control procedures
Changes to support aids
Law and ethics
Unit 4 - Provide individualised support
Basic human rights
Making informed decisions
Determine person’s preferences
Supporting the family/carer
Dignity of risk
Safe and healthy environment
Hierarchy of control
Maintain dignity and privacy
Social support programs
Achievement of goals
Modifications to plans
Reporting and documentation
Palliative care nursing
Law and ethics
Unit 5 - Facilitate the empowerment of older people
Cultural / social differences
Dealing with family
Identify physical disablers
Quality of life
Empower the older person
Barriers to listening
Health and illness
Work and leisure
Policies and procedures
Financial or physical abuse
Indications of abuse
Promote health and re-ablement
Promoting a healthy lifestyle
Utilise aids and modifications
Preventing falls in the home
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
Twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 75 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $250.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.