This online professional development course will provide you with the foundation knowledge you need to work in a personal services or community care role. You will gain the skills and knowledge required to work effectively with clients, family members, staff, visitors, suppliers and others to meet established work requirements.
The Certificate of Home and Community Care will give you the confidence to successfully fulfil responsibilities as a personal care assistant, transport support worker, home maintenance provider, domestic and food services provider and other community service positions.
On completion of this course, you will feel empowered to work in a home or community care setting to provide the utmost care to those most vulnerable in society.
Unit 1 - Provide home and community support services
Individual plan and goals
Provide domestic services
Home care plan
Home care packages (HCP)
Meeting client’s needs
Empathy and respect
Abuse or neglect
Law and ethics
Unit 2 - Communicate and work in health or community services
Characteristics of respect
Motivational interviewing (MI)
Responding to requests
Cultural and diverse clients
Clarify lines of communication
Links between community and health services
Law and ethics
Unit 3 - Meet personal support needs
Review equipment, process and aids
Extra support services required
Physical and sensory needs
Working within scope of job role
Practical and positive outcomes
Identifying a person’s preferences
Independence and quality of life
Fall recovery techniques
Technical care activities
Maximise client participation
Confirm client preferences
Preparation for personal support
Responding to routine difficulties
Changes in support requirements
Weight loss or weight gain
Infection control procedures
Changes to support aids
Law and ethics
Unit 4 - Provide individualised support
Basic human rights
Making informed decisions
Determine person’s preferences
Supporting the family/carer
Dignity of risk
Safe and healthy environment
Hierarchy of control
Maintain dignity and privacy
Social support programs
Achievement of goals
Modifications to plans
Reporting and documentation
Palliative care nursing
Law and ethics
Unit 5 - Facilitate the empowerment of older people
Cultural / social differences
Dealing with family
Identify physical disablers
Quality of life
Empower the older person
Barriers to listening
Health and illness
Work and leisure
Policies and procedures
Financial or physical abuse
Indications of abuse
Promote health and re-ablement
Promoting a healthy lifestyle
Utilise aids and modifications
Preventing falls in the home
Estimated duration 75 Hours
Course Delivery and Start
Start anytime, self-paced and 100% Online
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Found it very satisfying finishing my course.
C. Griffiths, Emmaville NSW | Certificate of Home and Community Care
Fantastic course. I will recommend anyone to go through your course. It was easy to access and understand what I needed to do
R. Di Rocco, Queens Park, WA | Certificate of Home and Community Care
It was surprisingly easier than I first thought it would be. The access to information was so helpful and easy to navigate. Thank you
H. Why, Boambee East, NSW | Certificate of Home and Community Care
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
All course materials provided online – no textbooks to buy;
Unlimited tutor support via email;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no entry requirements or pre-requisites for entry into this program.
How long will it take to complete this course?
The approximate study hours for this course is 75 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $250.00. Printed materials are available for purchase at any time and not require to complete this course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.