To be a food service professional you don’t need a formal education, but if you want to be considered for positions in elite restaurants, this professional development program will be an asset to your career.
The Certificate of Food and Beverage Service will provide you with the skills and knowledge required to serve food and beverage to customers in a casual, à la carte and fine-dining setting. It covers fundamental technical skills required to prepare the outlet for service and interact with customers to take orders.
This online food and beverage course will teach you to provide quality table service. You will also discover high order service techniques to prepare restaurants for the service period, provide food and beverage advice to customers, serve and clear food and beverages and complete end of service tasks.
On completion of this course, you will feel confident to provide professional service as a waiter in the food and beverage sector.
Course Structure
Unit 1 – Serve food and beverage
- Service style requirements
- Menu styles
- Mise en place
- Floor plans and table set-up
- Function settings
- Customer comfort and ambience
- Duties prior to service
- Greeting customers
- Provide correct information
- Menu terminology
- Suggestive selling / daily specials
- Taking orders correctly
- Table plans
- Computerised order recording
- Special requests
- Glassware and service ware
- Processing accounts
- Service delays
- Collect and check meal orders
- Opening and serving wine / sparkling wine
- Carrying 3 plates
- Drinks service
- When to clear tables
- Waste disposal
- End of shift duties
- Shift handover
Unit 2 – Provide table service of food and beverage
- Day-to-day activities
- Mise en place procedures
- Lighting and floor plans
- Table setting
- Bar mise en place
- Table service / plans
- Greeting and seating
- Presenting menus
- Taking orders
- Customer preferences and needs
- Flow of service
- Pickup points
- Food and beverage quality
- Clearing plates
- Beverage service
- Tray service
- Staff communication
- The hospitality experience
- End of shirt duties
- Handover
- Waste disposal
Assessment
Assessment Information
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- No entry requirements;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support;
- Easy to understand course content;
- Twelve (12) months’ access, with extensions available upon application (fees apply);
- Certificate of Attainment/Completion issued for your CV (hard copy provided); and
- Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 30 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit. Total cost for optional printed materials is: $100.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Waiter/Waitress
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