If you’re considering working as a cleaner or starting your own cleaning business, this cleaning course is ideal for you. Studying a cleaning course will set your apart from the competition, making you an attractive prospect for an employer or client.
Certificate of Domestic and Commercial Cleaning is a cleaning course online, which provides the knowledge and skills to be a cleaning professional.
Throughout this cleaning course, you will learn about commercial and domestic cleaning, how to select the right products and equipment for jobs and use appropriate techniques to ensure a thorough clean.
You will also learn about specialist cleaning techniques, from cleaning artwork and removing stubborn stains to furniture and floor cleaning for optimum and safe results. Plus, gain important knowledge on setting up a business, including administrative skills, advertising, and handling complaints.
On completion of this course, you will feel confident to provide professional and specialist cleaning services and start your own business.
Course Structure
Unit - Cleaning - Domestic and Commercial
Unit 1 – Nature and Scope of Cleaning
- Standard cleaning types
- Bond cleans
- Outdoor work
- Cleaning roles – general cleaners, specialist cleaners,
- Chemicals/products
- Natural versus synthetic products
- General procedures (over 25 product types reviewed)
- Equipment and tools
- Inventory and resourcing
- Reporting concerns
- Disposal of waste
- Compliance with legislation
- Sustainability and maintaining reputation
- Pest control -spiders, rodents, insects
Unit 2 – Cleaning Stains and Specialist Cleaning Techniques
- Categories of stains
- Protein stains
- Carbohydrate stains
- Lipid stains
- Pigment stains
- Resin stains
- Cleaning artwork – restoration
- Cleaning products you can make easily
Unit 3 – Floor Care
- Interior floors
- Carpet cleaning
- Deep cleaning carpet
- Shampooing carpet – manually, with a machine
- Steam cleaning carpet
- Removing pigment stains from carpet
- Rugs
- Sisal, jute, seagrass
- Wool
- Cleaning newer timber floors
- Cleaning reclaimed timber
- Waxing and polishing timber
- Unvarnished timber
- Varnished timber
- Tiles
- Porcelain tiles
- Stone tiles
- Concrete/cement floors
- Bamboo flooring
- Linoleum
- Outdoor ground surface cleaning
- Tiles
- Paving
- Timber
- Concrete
- Artificial grass
Unit 4 – Furniture and Furnishings
- Furniture versus furnishings
- Cleaning furniture
- Upholstered furniture – general clean, deep clean
- Wood fixings
- Waxing furniture
- Polishing
- Conducting inspections
- Cleaning leather
- Cleaning furnishings
- Linen cleaning
- Assessing quality of linen
- Care of linen
- Fibre structure and appearance -tensile strength, elongation, elasticity, specific gravity
- Effect of moisture
- Chemical properties of fibres
- Insect resistance
- Resistance to microorganisms
- Electrical properties
- Effect of sunlight
- Thermal properties
- Fire resistance
- Classification of fibres
- Natural fibres -cotton, linen, wool
- Manmade fibres
- Blended fibres
Unit 5 – Washroom Cleaning
- Importance of hygiene
- Routing cleaning maintenance
- Wash basins and taps
- Soap dispensers and mirrors
- Paper towel dispensers
- Hand dryers
- Vending machines
- Sanitary item dispensers
- Sharps disposal containers
- Toilet paper holders
- Toilets and urinals
- Light fixtures
- Floor cleaning
- Rubbish removal and disposal
- Vandalism
- Replacing dispensers
- Workplace health and safety
- Avoiding falling
- Caustic and corrosive cleaners
Unit 6 – Kitchen Hygiene and Cleaning
- Storage cupboards
- Sink and drainage area
- Drain blockages
- Cleaning sinks
- Oven cleaning
- Oven door
- Cooktop -gas, ceramic, metal, etc
- Refrigerators
- Freezers
- De-icing
- Freezer drains
- Defrosting a freezer
- Dishwashers
- Waste disposal
- Waste disposal and work flow
- Organic waste disposal
Unit 7 – Commercial Cleaning
- Divisions of commercial cleaning
- Janitorial work
- Commercial cleaning
- Working as a janitor or general cleaner
- Cleaning skills, building maintenance, administration, general
- Commercial cleaner work – finding work, skills/scope of work
- Specialist cleaning jobs
- High rise window cleaner
- Professional laundry worker
- Future outlook for cleaning industry
Unit 8 – Residential Cleaning
- Cleaners vs. Housekeepers
- Cleaning skills
- Advanced skills
- Administration skills
- General skills
- Becoming a residential cleaner
- Joining a franchise
- Setting up on your own
- Getting your first client
- Introductory offers and advertising
- Digital advertising
- Continuing advertising long term
- Complaints
Study Hours
Estimated duration 50 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
As starting a new cleaning business, this course gave me a great insight what is the best practice for cleaning.
David | Brisbane, QLD | Certificate of Domestic and Commercial Cleaning
I had alot of fun doing this course I even managed to learn a few more things that I didn’t really know much about. And also this was my first ever course that I have done and now I know what to expect if I have to do any more in the years to come.. Thankyou for the wonderful experience.
Kade | Trayning, WA | Certificate of Domestic and Commercial Cleaning
It was easy to access and there were all kind of support available to study online.
Bhaveshkumar | Melbourne, VIC | Certificate of Domestic and Commercial Cleaning
I enjoyed studying with you and will be enrolling in more courses in the New Year.
Alice | Wattle Grove, WA | Certificate of Domestic and Commercial Cleaning
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Click Enrol Now (Credit Card) or Enrol Now (Internet Banking/BPAY)
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and Direct Deposit.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional Development for:
- Commercial cleaner
- Domestic cleaner
- Business owner – Cleaning Services
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