If you have people-skills, are highly motivated and organised, a career in claims management and workers’ compensation could be your calling. Your job may include assisting with claims management, rehabilitation and return-to-work programs.
Claims management and workers’ compensation specialists work for insurance companies, in health, motor vehicle, home, and other industries – to efficiently and effectively manage a portfolio of insurance claims.
The Certificate of Claims Management and Workers Compensation is an online professional development program that will provide you with the skills and knowledge required to assist with the management of workers’ compensation claims, rehabilitation and return-to-work programs.
Course Structure
Unit - Assist with managing WHS implications of return to work
- Identify return-to-work requirements
- Legislative requirements for return to work
- Facilitating an injured worker returning to work
- Worker’s compensation schemes
- Rights, roles, duties and responsibilities (worker, schemes and employer)
- Employers responsibilities
- Injured workers supervisor’s responsibilities
- Return to work coordinator’s responsibilities
- Insurer’s roles, rights and responsibilities
- Health providers duties and responsibilities
- Injury management coordinator’s duties and responsibilities
- Organisational requirements for return to work
- Assist and preparing for injured worker to return to work
- Identify suitable return-to-work duties
- Involving all parties to confirm duties
- Identifying barriers to a worker returning to work
- Preparing and designing a return to work program
- Identify and manage health and safety risks to other team members
- Establish a return to work agreement
- Other information to include in agreement
- Assist with implementing return to work
- Identify hazards in the work environment for injured worker
- Risk management
- Changes and modifications to work environment
- Consulting with rehabilitation coordinator
- Monitor and evaluating return to work
- Gather feedback from all parties
- Facilitate communication between parties
- Monitor return to work plan
- Identify and address any non-compliance
- Address any hazards
- Hierarchy of controls model
- Evaluate program
- Evaluate case manager’s and rehab providers performance
- Were the organisations policies and procedures effective?
Assessment
Assessment Information
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
It has been a great time studying with Australian Online Courses.
A. Narayan, Pagewood, NSW | Certificate of Claims Management and Workers Compensation
Very easy to use portal. Good reading matter and knowledge gained
D. Hunter, Shepparton, VIC | Certificate of Claims Management and Workers Compensation
Easy to enrol and access course units. Assessment was simple to complete and submit
K. Shill, Adelaide, SA | Certificate of Claims Management and Workers Compensation
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no entry requirements or pre-requisites for entry into this program.
How long will it take to complete this course?
The approximate study hours for this course is 15 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit. Total cost for optional printed materials is: $50.00. Printed materials are available for purchase at any time and not require to complete this course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Workers Compensation Claims Advisor
- Compensation Claims Officer
- Case Management
- Claims Consultant
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