Child abuse is a significant social issue in Australia. If you would like to make a difference in the lives of children and families, this online course will give you the opportunity to pursue entry-level positions in child protection.
The Certificate of Child Protection and Case Management is an online professional development program that will provide you with the skills and knowledge required to work effectively within a child protection practice framework.
In this course you will learn how to identify principles and practices relevant to a range of child protection work environments. You will learn to participate effectively as part of a child protection team, implementing safe work practices.
You will also learn how to work within a case management framework in child protection, where case plans are developed and managed to address specific client needs. In addition, you will discover reflective practice and ultimately deepen your sectorial expertise within child protection
On completion of this course, you will feel confident to work within the community as an advocate and to provide appropriate entry-level support in the child protection and case management sector.
Unit 1 - Rights and safety of children and young people
National Quality Framework (NQF)
National Quality Standards (NQS)
Comply with lawful regulations
Duty of care
Boundaries of practice
Child-focused work practices
Apprehended Violence Order (AVO’s)
Authority to collect a child
Care and protection orders
Appropriate responses and actions
Updating knowledge and skills
Dealing with stress
Disclosure without consent
Indicators of abuse
Identify children at risk
Implement child protection procedures
Child protection procedures
Responding and handling disclosure
Record child information
Active listening and observation
Highly vulnerable children
The Children’s Court
Indicators of child abuse
Cycle of violence
Descriptions of injury
Reporting incidents of abuse
Safeguard the rights of children
Equitable working conditions
Unit 2 - Work effectively in child protection
Legal political and social framework
Roles and responsibilities
Reporting child abuse
Investigations and substantiations
Care and protection orders
Responding to notifications
Code of conduct
Personal values and attitudes
Indicators of child abuse and neglect
Show respect and warmth
Lines of accountability
Consultations and explaining decisions
Unit 3 - Work within a practice framework
History of child protection
Risk and protective factors
Child abuse and neglect
Child protection teams
Initiatives and reforms
Signs of Safety framework
Best Interests Framework
National quality standards
National Child Protection Framework
Developing and improving practice
Unit 4 - Undertake case management (child protection)
Assess client needs and risks
Develop assessment plan
Explain worker’s role and purpose
Prioritise relevant information
Support and prevention strategies
Client rights of appeal
Case plan management
Addressing client needs
Negotiate client goals
Roles and responsibilities
Document case plan
Need for ongoing intervention
Complete reporting procedures
Identify purpose of conference
identify key persons
Prepare client for meeting
Facilitate conflict resolution
Identify participant needs
Prepare case history
Nominate chairperson and minute taker
Identify service providers
Inter-agency protocols / guidelines
nature of advocacy and support
Intervention and reason for referral
Negotiate client agreement
Representation on the client’s behalf
Organisation policy and procedure
Evaluate client progress
Achievement of case plan goals
Reasons for case closure
Advise parties of case closure
Implement case closure
Unit 5 - Work with children and young people with complex trauma and attachment issues
Sources of information
Gather accurate information
Child rearing practices
Active and passive listening
Social and emotional development
Identify developmental status
Oppositional Defiant Disorder
Indicators of trauma
Violence, abuse and neglect
Psychological emotional abuse
Identify positive experiences
Stability, sensitivity and love
Exacerbate child’s trauma
Legislation and work role
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
This was a fantastic course which met all my learning needs
K.Kim, Runcorn, QLD | Certificate of Child Protection and Case Management
Flexible and supported learning environment, adequate learning material and interesting content.
B. Loubey, Barongarook, VIC | Certificate of Child Protection and Case Management
I thoroughly enjoyed my study through AOC. I did not need to contact a tutor however so am unable to give feedback on this. I did receive my course results quickly as well as my certificate. Am studying my second course through AOC now.
S. Sicely, VIC | Certificate of Child Protection and Case Management
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
Twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 75 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $250.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.