Organisations face many changes, from launching new products to restructuring, and it’s the successful management of this change that ensures they remain competitive.
The Change Management Program is an online professional development course that will explore the principles of organisational change and the role of leadership in managing change.
In this professional development course, you will discover the different types of organisational change, management tools and techniques required throughout the change cycle and how to overcome resistance to change.
You will also gain the skills and knowledge required to lead and manage people, prepare performance plans, recognise key elements of a change charter, and prepare yourself for organisational change.
On completion of this course, you will feel confident to apply leadership and change management principles to implement strategies for organisational change success.
Unit 1 - Facilitating sustainable change
Recognise the key initial outputs of a change initiative
Recognise the RACI status of stakeholder groups
Recognise questions used to assess the level of stakeholder discomfort in relation to a proposed change effort
Recognise questions used to assess the effectiveness of vision of a proposed change
Sequence steps required to determine and assess the skills needed to support organisational change
Predict the success of a change effort based on readiness measures
Determine an organisation’s readiness for sustainable change
Key Initial outputs of a change Initiative
Establish overall readiness for sustainable change
Assessing the keys to change
Unit 2 - Leading your team through change
Match sources of employee resistance to change to examples
Match types of change resistance to actions for dealing with them
Recognise various change obstacles in an organisation
Identify tactics for overcoming obstacles to change
Match information-based roots of inertia with examples of how to overcome them
Identify examples of ways to overcome action-related employee inertia
Recognise appropriate ways to communicate change
Recognise tactics for effectively leading change in your organisation
Overcoming resistance to change
Overcoming obstacles to Change
Introducing change: improving information
Introducing change: encouraging employees to act
Unit 3 - Making change stick
Identify which key elements of change need to be communicated to different groups in the organisation
Select strategies for communicating change to different groups
Employ strategies to make change easier and reduce discomfort
Recognise how to reinforce skills and make change last
Leverage performance management methods to make change last
Use appropriate strategies to sustain planned change
Knowing what to communicate
Knowing how to communicate
Making change more comfortable
Training and facilitating change
Sustaining planned change
Unit 4 - Managing motivation during organisational change
Keeping employees motivated during change
Recognise common signs of stress in employees
Identify examples of time management techniques that managers can use to manage their own stress
Recognise strategies for reducing employee stress during times of organisational change
Recognise ways to focus on employee motivation and be an example during times of change
Recognise ways to communicate with employees and foster a good organisational culture during times of change
Support employees during difficult times by acknowledging their experiences
Support employees during difficult times by allowing them to react
Recognising the signs of employee stress
Managers get stressed too: managing your time
Managing employee stress
Motivating employees and being an example
Motivating employees: communication and culture
Acknowledging employees’ experiences
Unit 5 - Moving forward with change planning
Planning for change
Identify the key elements of a change charter
Determine the level of rigor and type of guiding coalition required for a change project
Determine a stakeholder’s influence level on a scale of low to high
Recognise best practices for interpreting stakeholder input into change efforts
Recognise best practices for facilitating the construction of a collaborative code of change
Recognise how to plan for successful change
Developing a change charter
Building a guiding coalition
Determining stakeholder influence
Interpreting stakeholder agreement scores
Developing a code of change
Collaborative planning for change
Unit 6 - Organisations change so get ready
Preparing for organisational change
Recognise the benefits of accepting organisational change
Distinguish between examples of internal and external triggers of organisational change
Match types of organisational change to corresponding examples
Match common reactions to change with corresponding examples of individuals exhibiting those reactions
Sequence the stages of reacting to change
Determine how an organisational change will impact an employee over time, given the person’s initial reaction
Recognise the importance of learning how to prepare for change
Use strategies to ready yourself for organisational changes
Why can’t everything just stay the same?
What triggers change?
Types of organisational change
Common change reactions
Change reactions in six stages
How initial reactions shape outcomes
Preparing for the inevitable
Being ready for organisational change
Unit 7 - Redefining yourself after organisational change
Recognise how to use key skills to effectively handle change
Identify strategies for building self-motivation
Recognise statements that demonstrate a person is moving from resistance to acceptance
Recognise examples of reframed attitudes toward change
Identify ways you can reinvent yourself after change
Recognise the benefits of proactively capitalising on organisational change
Recognise the elements of a career plan
Skills for handling change
Staying motivated in times of change
Shifting from resistance to acceptance
Reframing change in positive ways
Reinventing yourself after change
New goals, new career, new you
Exercise: reacting positively to change
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to ensure your competency is industry relevant. You will not be benchmarked against other students.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
In this course, you will be assessed via multiple-choice questions to determine your mastery of details and specific knowledge gained during your studies to achieve a ‘competent’ or ‘not yet competent’ result.
Benefits of Multiple-Choice Assessments
Appropriate for assessing students’ mastery of details and specific knowledge.
Can be used to assess both simple knowledge and complex concepts.
Questions can be answered quickly to accurately assess a students’ mastery of many topics relatively quickly.
Assessment can be quickly and reliably scored to achieve a ‘competent’ or ‘not yet competent’ result.
As the answers are visible, multiple-choice questions offer the opportunity for the continuation of the learning process, offering educational value.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 30 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, transcripts of video lectures and other learning resources are available for printing via our elearning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.