Certificate of Business Analysis

• Fundamental business analysis concepts
• Activities and responsibilities
• Value of business analysis
• Six business analysis knowledge areas
• Six core business analysis concepts
• Project team stakeholders
• External project stakeholders
• Requirement classifications and designs
• Design cycles
• Foundational concepts of business analysis

• Planning and monitoring tasks
• Core concepts
• Guidelines and planning
• Stakeholder engagement (planning & roles)
• Planning, guidelines and techniques BA governance
• Stakeholder roles in governance
• Managing business analysis information
• Information management
• BA performance improvements and techniques

• Elicitation and collaboration tasks
• The BA role in elicitation and collaboration tasks
• Preparing and considerations for elicitation
• Stakeholder roles and responsibilities
• Conducting elicitation
• Inputs and elements
• Guidelines and techniques
• Confirming elicitation results
• Role responsible for confirming elicitation results
• Communicating BA information effectively
• Managing stakeholder collaboration effectively
• Desired outcomes

• Life cycle management
• Tracing requirements and considerations
• Maintaining and prioritising requirements
• Requirements for reuse
• BA elicitation and collaboration tasks
• Scoping and planning analysis tools
• Benchmarking and market analysis characteristics
• Document analysis
• Scope modelling and state modelling
• Business analysis models
• Process modelling characteristics
• Organisational model
• Interface definition elements
• Data flow diagram elements
• Data mining
• Data modelling
• Prototyping methods
• Decision-making analyses
• Risk management
• Financial analysis techniques
• Root cause and SWOT analyses
• Decision modelling and decision analysis
• Analytical techniques for effective business analysis

• Scoping and planning analysis tools
• Benchmarking and market analysis
• Document analysis
• Scope modelling and state modelling
• Process modelling
• Process analysis
• Organisational models
• Interface definition elements
• Data flow diagram elements
• Data mining and data modelling
• Prototyping methods

• Analytical thinking
• Learning, creative and visual thinking skills
• Conceptual and systems thinking skills
• Decision-making and problem-solving skills
• Teamwork, facilitation and teaching behaviours
• Leadership and negotiator
• Communication barriers
• Verbal and non-verbal communication
• Written communication and listening
• Personal skills competencies

• Ethical behaviour
• Personal accountability
• Trustworthiness and adaptability
• Effective organisation and time management
• Business acumen
• Industry information
• Knowledge area requirements
• Office productivity tools
• Business analysis tools
• Communication tools and technology

• Solution evaluation activities
• Measuring solution performance
• Analysing performance measures
• Assessing solution limitations
• Assessment types
• Assessing enterprise limitations
• Increasing the value of solutions
• Adding value to solutions
• Business analysis solution evaluation

• Brainstorming and mind mapping
• Focus groups and workshops
• Surveys and questionnaires
• Interviews and observation
• Collaborative games
• Estimation and prioritisation methods
• Assessing vendors
• Stakeholder lists, maps, and personas
• Backlog management
• Balanced scorecard
• Roles and permissions matrix
• Business model canvas
• Functional decomposition
• Effective business analysis tools

• Agile features
• Agile business analysis activities
• Agile competencies
• Business intelligence perspectives
• Business intelligence initiatives
• IT perspectives and IT change initiatives
• IT initiative methodologies
• Architectural techniques principles and outcomes
• Business process management perspectives
• BPM business analysis techniques and outcomes
• Business analysis perspectives

• RADD knowledge area
• Applying core concepts during RADD tasks
• Modelling and analysing requirements and activities
• Verifying requirements
• Verification activity requirements

• Big data characteristics
• Benefits of big data
• 2 types of data sources
• Applications of big data by market sector
• Securing big data
• Phases of the data life cycle
• 5 steps of the data analysis process
• 4 data analysis categories
• Data analysis methods
• Advanced data analysis methods
• Big data tools
• Big data analysis challenges

When you study with Australian Online Courses, you will be assessed using a competency-based training method.

Competency-based training focuses on the achievement of skills and knowledge against set criteria to ensure your competency is industry relevant. You will not be benchmarked against other students.

If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.

In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.

In this course, you will be assessed via multiple-choice questions to determine your mastery of details and specific knowledge gained during your studies to achieve a ‘competent’ or ‘not yet competent’ result.

Benefits of Multiple-Choice Assessments

• Appropriate for assessing students’ mastery of details and specific knowledge.
• Can be used to assess both simple knowledge and complex concepts.
• Questions can be answered quickly to accurately assess a students’ mastery of many topics relatively quickly.
• Assessment can be quickly and reliably scored to achieve a ‘competent’ or ‘not yet competent’ result.
• As the answers are visible, multiple-choice questions offer the opportunity for the continuation of the learning process, offering educational value.

• Professional development that is widely recognised and respected;
• Improve your employment opportunities;
• Study online, anywhere via our elearning system;
• High-quality professional development programs written by industry experts;
• No entry requirements;
• All course materials provided online – no textbooks to buy;
• Unlimited tutor support;
• Easy to understand course content;
• Twelve (12) months’ access, with extensions available upon application (fees apply);
• Certificate of Attainment/Completion issued for your CV (hard copy provided); and
• Course may be tax deductible; see your tax advisor.

The approximate study hours for this course is 20 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).

While printed materials are not available for purchase, transcripts of video lectures and other learning resources are available for printing via our elearning system.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.

No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.