Whether you’re interested in pursuing a career as a business analyst or simply want to make better business decisions, this course offers a comprehensive foundation in the fascinating field of business analysis.
The Certificate of Business Analysis is an online professional development program that will help you to make informed, data-driven decisions and covers business analysis tools, techniques and communication strategies used by business analysts.
In this online business analysis course, you will discover how to interpret market trends and developments and gain knowledge in competitor analysis, product life cycles and forecasting to prepare, report on and present market data.
You will also learn how to analyse data from Australian and international markets and develop and implement strategic business plans to ensure continuous improvement in business performance.
On completion of this course, you will have gained the professional development required to understand the foundations of business analysis to make educated business decisions that lead to competitive advantage.
Course Structure
Unit 1 - Business Analysis Overview
- Fundamental business analysis concepts
- Activities and responsibilities
- Value of business analysis
- Six business analysis knowledge areas
- Six core business analysis concepts
- Project team stakeholders
- External project stakeholders
- Requirement classifications and designs
- Design cycles
- Foundational concepts of business analysis
Unit 2 - The BA Planning and monitoring knowledge area
- Planning and monitoring tasks
- Core concepts
- Guidelines and planning
- Stakeholder engagement (planning & roles)
- Planning, guidelines and techniques BA governance
- Stakeholder roles in governance
- Managing business analysis information
- Information management
- BA performance improvements and techniques
Unit 3 - The BA elicitation and collaboration knowledge area
- Elicitation and collaboration tasks
- The BA role in elicitation and collaboration tasks
- Preparing and considerations for elicitation
- Stakeholder roles and responsibilities
- Conducting elicitation
- Inputs and elements
- Guidelines and techniques
- Confirming elicitation results
- Role responsible for confirming elicitation results
- Communicating BA information effectively
- Managing stakeholder collaboration effectively
- Desired outcomes
Unit 4 - Life cycle management knowledge area
- Life cycle management
- Tracing requirements and considerations
- Maintaining and prioritising requirements
- Requirements for reuse
- BA elicitation and collaboration tasks
- Scoping and planning analysis tools
- Benchmarking and market analysis characteristics
- Document analysis
- Scope modelling and state modelling
- Business analysis models
- Process modelling characteristics
- Organisational model
- Interface definition elements
- Data flow diagram elements
- Data mining
- Data modelling
- Prototyping methods
- Decision-making analyses
- Risk management
- Financial analysis techniques
- Root cause and SWOT analyses
- Decision modelling and decision analysis
- Analytical techniques for effective business analysis
Unit 5 - Business analysis analytical techniques
- Scoping and planning analysis tools
- Benchmarking and market analysis
- Document analysis
- Scope modelling and state modelling
- Process modelling
- Process analysis
- Organisational models
- Interface definition elements
- Data flow diagram elements
- Data mining and data modelling
- Prototyping methods
Unit 6 - Personal skills for effective business analysis
- Analytical thinking
- Learning, creative and visual thinking skills
- Conceptual and systems thinking skills
- Decision-making and problem-solving skills
- Teamwork, facilitation and teaching behaviours
- Leadership and negotiator
- Communication barriers
- Verbal and non-verbal communication
- Written communication and listening
- Personal skills competencies
Unit 7 - Business analysis professional effectiveness competencies
- Ethical behaviour
- Personal accountability
- Trustworthiness and adaptability
- Effective organisation and time management
- Business acumen
- Industry information
- Knowledge area requirements
- Office productivity tools
- Business analysis tools
- Communication tools and technology
Unit 8 - The solution evaluation knowledge area
- Solution evaluation activities
- Measuring solution performance
- Analysing performance measures
- Assessing solution limitations
- Assessment types
- Assessing enterprise limitations
- Increasing the value of solutions
- Adding value to solutions
- Business analysis solution evaluation
Unit 9 - Business analysis activities and tools
- Brainstorming and mind mapping
- Focus groups and workshops
- Surveys and questionnaires
- Interviews and observation
- Collaborative games
- Estimation and prioritisation methods
- Assessing vendors
- Stakeholder lists, maps, and personas
- Backlog management
- Balanced scorecard
- Roles and permissions matrix
- Business model canvas
- Functional decomposition
- Effective business analysis tools
Unit 10 - Perspectives for effective business analysis
- Agile features
- Agile business analysis activities
- Agile competencies
- Business intelligence perspectives
- Business intelligence initiatives
- IT perspectives and IT change initiatives
- IT initiative methodologies
- Architectural techniques principles and outcomes
- Business process management perspectives
- BPM business analysis techniques and outcomes
- Business analysis perspectives
Unit 11 - RADD Knowledge Area: Part 1
- RADD knowledge area
- Applying core concepts during RADD tasks
- Modelling and analysing requirements and activities
- Verifying requirements
- Verification activity requirements
Unit 12 - RADD Knowledge Area: Part 2
- Big data characteristics
- Benefits of big data
- 2 types of data sources
- Applications of big data by market sector
- Securing big data
- Phases of the data life cycle
- 5 steps of the data analysis process
- 4 data analysis categories
- Data analysis methods
- Advanced data analysis methods
- Big data tools
- Big data analysis challenges
Assessment
Assessment Information
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to ensure your competency is industry relevant. You will not be benchmarked against other students.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
In this course, you will be assessed via multiple-choice questions to determine your mastery of details and specific knowledge gained during your studies to achieve a ‘competent’ or ‘not yet competent’ result.
Benefits of Multiple-Choice Assessments
- Appropriate for assessing students’ mastery of details and specific knowledge.
- Can be used to assess both simple knowledge and complex concepts.
- Questions can be answered quickly to accurately assess a students’ mastery of many topics relatively quickly.
- Assessment can be quickly and reliably scored to achieve a ‘competent’ or ‘not yet competent’ result.
- As the answers are visible, multiple-choice questions offer the opportunity for the continuation of the learning process, offering educational value.
Testimonials
Enjoyed the learning process.
H. Brown, Manning, WA | Certificate of Business Analysis
The process was simple and uncomplicated
L. Broughton, Hobart TAS | Certificate of Business Analysis
Resources were easy to access and transcripts of audio visual resources readily available.
Submit matter was interesting and relevant
C. Timmermans, Redbank Plains, QLD | Certificate of Business Analysis
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- No entry requirements;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support;
- Easy to understand course content;
- Twelve (12) months’ access, with extensions available upon application (fees apply);
- Certificate of Attainment/Completion issued for your CV (hard copy provided); and
- Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 20 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, transcripts of video lectures and other learning resources are available for printing via our elearning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Business Analyst
- Operations and Business Planning Analyst
- Project and Business Analyst
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