If you’re looking to gain a competitive edge in the hospitality industry with essential skills in housekeeping, this online course is perfect for you.
The Certificate of Housekeeping – Hospitality is an online professional development program that will provide you with the knowledge and skills required to provide housekeeping services to guests. You will learn about preparing and cleaning rooms and essential customer service skills that will keep you up-to-date with the hospitality industry in Australia.
In this online housekeeping and hospitality course, you will gain the skills required to thrive in a customer focused, fast-paced environment, opening a world of opportunities in housekeeping and guest services.
On completion of this online housekeeping course, you will be equipped with basic housekeeping knowledge and entry-level skills to apply for roles within housekeeping and accommodation cleaning departments.
Unit 1 - Interact with customers
Greet and service customers
Restaurant / dining
Functions and events
Unit 2 - Use hygienic practices for hospitality service
Service hygiene standards
Hand washing facilities
Food safety plans
Unit 3 - Provide housekeeping services to guests
Responding to guest requests
Ongoing required actions
Setting up equipment
Information and advice
Room and housekeeping equipment
Report equipment malfunctions
Organise collection and/or replacement
Unit 4 - Prepare rooms for guests
Room status report
Room safety and security
Replace damaged or stained linen
Bed making procedures
Personal protective equipment
Room set-up and cleanliness
Unit 5 - Clean premises and equipment
Cleaning equipment and materials
Clean wet and dry areas
Cleaning agents / chemicals
Mops, buckets and dusters
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
I enjoyed the course. Learnt alot about Housekeeping work and will definitely recommend Australian Online Courses to others.
C. Battley, Norville, QLD | Certificate of Housekeeping – Hospitality
The Certificate of Housekeeping – Hospitality course was very helpful and the website is easy to use
A.Carvalho, Goonellabah NSW | Certificate of Housekeeping – Hospitality
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 75 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $250.00. Printed materials are available for purchase at any time and not require to complete this course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.