Assertiveness and a healthy self-esteem are valuable attributes in today’s society, however being able to express thoughts and feelings in a confident, self-assured manner can be difficult for some. If this is you, it is actually not an issue as it’s also a skill that can be learned and refined!
Building Self-Esteem and Assertiveness Skills is an online program that will give you insights into understanding the different aspects of the communication process and help you apply effective techniques, both at work and in social settings.
In this personal development course, you will study how to identify and use a range of communication styles, and develop the appropriate listening and questioning skills.
You will also learn how to use non-verbal communication, including body language, to effectively build and develop an assertive persona.
On completion of this course, you will have the skills, knowledge and confidence to communicate your wants and needs with others in both your business and personal life.
Unit 1 –Self Esteem
What is self esteem?
Origins of low self-esteem
Changing the conditioning
Putting things in perspective
Stop spreading negative messages
Negative and negating comments
Throw out perfectionism
Building self esteem
Building confidence in others
Putting others at ease
Presenting yourself well
Creating positive impressions
Our thoughts on creating impressions
Throw out perfectionism
Increasing our self-esteem
Assessing internal factors
Building and tearing down
Esteemed confidence techniques
The power of thought
Controlling your thoughts
Ask for what you want
Ask assertively and effectively
Create what you want
personal action plan
Unit 2 – Assertive Communication
What assertiveness will not do
Circle of concern and influence
What the circle of concern represents
Circle of influence
Learn to be assertive
Leaning how and when to say no
Aspects of communication
Body language, tone and words
Interpretation of non-verbal behaviours
Body space, facial expressions and eye contact
Para-language and communication
Communication with people from various strata
Causes of conflict
Responding to ploys
When you study with Australian Online Courses you will be assessed using a competency-based training method. Competency-based training focuses on a learner’s ability to receive, respond to and process information to achieve a competency result. As such, skills-based and knowledge assessments are geared towards attainment to meet industry-defined standards.
Assessment will be comprised of written assignments and exercises, including short answer questions, reports, essays, research projects and reflective tasks. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 30 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $XX.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Professional development for those who wish to build their assertiveness and self-esteem skills