Assertiveness and a healthy self-esteem are valuable attributes in today’s society, however being able to express thoughts and feelings in a confident, self-assured manner can be difficult for some. If this is you, it is actually not an issue as it’s also a skill that can be learned and refined!
Building Self-Esteem and Assertiveness Skills is an online program that will give you insights into understanding the different aspects of the communication process and help you apply effective techniques, both at work and in social settings.
In this personal development course, you will study how to identify and use a range of communication styles, and develop the appropriate listening and questioning skills.
You will also learn how to use non-verbal communication, including body language, to effectively build and develop an assertive persona.
On completion of this course, you will have the skills, knowledge and confidence to communicate your wants and needs with others in both your business and personal life.
Course Structure
Unit 1 –Self Esteem
- What is self esteem?
- Defining self-esteem
- Origins of low self-esteem
- Changing the conditioning
- Putting things in perspective
- Improving self-esteem
- Stop spreading negative messages
- Negative and negating comments
- Making Connections
- Throw out perfectionism
- Building self esteem
- Building confidence in others
- Putting others at ease
- Presenting yourself well
- Creating positive impressions
- Our thoughts on creating impressions
- Making connections
- Throw out perfectionism
- Increasing our self-esteem
- Assessing internal factors
- Building and tearing down
- Making connections
- Esteemed confidence techniques
- The power of thought
- Controlling your thoughts
- Ask for what you want
- Ask assertively and effectively
- Marlene’s story
- Create what you want
- personal action plan
Unit 2 – Assertive Communication
- Communication skills
- Personal conflict
- Collaboration
- Assertion
- Assertive behaviour
- What assertiveness will not do
- Selective assertiveness
- Passive behaviour
- Aggressive behaviour
- Language
- Circle of concern and influence
- Causation
- What the circle of concern represents
- Circle of influence
- Learn to be assertive
- Leaning how and when to say no
- Saying no
- Saying yes
- Communication
- Listening
- Open/closed questions
- Aspects of communication
- Non-verbal messages
- Body language, tone and words
- Interpretation of non-verbal behaviours
- Physical contact
- Body space, facial expressions and eye contact
- Para-language and communication
- Communication with people from various strata
- Writing
- Negotiation
- Causes of conflict
- Unresolved conflict
- Negotiation techniques
- Responding to ploys
- Effective negotiators
- Making concessions
- Reaching agreement
Study Hours
Estimated duration 30 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
It was a really good experience. The advantage of being able to work on the modules when I had free time, allowed me to successfully complete the course. I will continue studying with AOC. Thanks for the support
Maria | Clayton, VIC | Building Self Esteem and Assertiveness Skills
I had an amazing experience. This was like therapy and education merged to help me grow. Once I would sit down to do my assignments and research, I used to get so immersed in it that I would keep on going. It was rewarding in terms of emotional and behavioral growth for me. I have achieved what I intended to achieve with this course. I have developed my self confidence and I am working towards my goals.
S. Begam, Pemulwuy, NSW | Building Self-Esteem and Assertiveness Skills
This course was good for self reflection and thinking on future considerations
J. Moors, Ettalong Beach, NSW | Building Self Esteem and Assertiveness Skills
The experience was enjoyable – the LMS was easy to use and tutor support was great.
C. Scarff, Kilmore, VIC | Building Self Esteem and Assertiveness Skills
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Click Add to Cart/View Cart on the course page.
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and Direct Deposit.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional development for those who wish to build their assertiveness and self-esteem skills
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