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Barista at Heart? Discover the World’s Best Coffee!

If you’re a barista at heart, follow your passion around the world. One of the world’s most popular beverages, coffee was first cultivated by fifteenth-century Arabs. Now billions of people around the world enjoy this morning (or whenever!) pick-me-up. But regardless of whether you’re a latte lover or a cappuccino connoisseur, ever wondered where you

New Course – Overcoming Unconscious Bias

If creating and managing diversity in the workplace is on the agenda, consider the most significant barrier – unconscious bias. There are many cultural and competitive advantages to creating a diverse and inclusive workplace culture. Still, efforts are often hindered by the unconscious bias of leaders and employees within an organisation. So, what is unconscious

22 Of the Best Apps for Students

Today, most people are never without their Smartphones. They’ve become essential to daily life, so why not use yours to get the most out of your studies? But do study apps help? According to Associate Lecturer and the founder of Student Success Australia, Sarah Kuhne, they do.    “Students tell me they find apps to

Demand for IT Jobs is on the Rise 

According to a study by Deloitte Access Economics for the Australian Computer Society (ACS), digital technology is driving some of the most significant changes in our current era. This is resulting in big benefits, not only for businesses and government agencies but for those with current (and in-demand) information and communications technology (ITC) skills.   Why

Cyber Security Analyst Program – New Course

The Cyber Security Review, led by the Department of the Prime Minister and Cabinet, recently revealed that cybercrime is costing the Australian economy up to $1 billion per year. The good news for ICT experts, particularly those with cyber security analyst skills, is that the sector is in dire need of ICT experts. In fact, Australia

13 Tips to Really Kick Career Goals

Is it time to kick some career goals? You might be comfortable in your career, but are you challenged? Do you wake up excited about the week ahead? If you’re shaking your head, these tips on achieving your career goals will speak (or shout) to you. Simon Bennett, Career Coach and Principal Consultant at Glide Outplacement,

Leadership Development Program – New Course

There are born leaders, but with the right (growth) mindset, anyone can improve or develop their ability to influence, impact and instigate change – all crucial attributes of a dynamic leader. Whether you’re an aspiring leader, a recently appointed leader or simply want to develop leadership skills, the Leadership Development Program is the perfect professional

How to Become a Chaplain (And What’s a Humanist)?

If you’re wondering how to become a chaplain, your thoughts may turn to religious ties or spirituality. A chaplain is a spiritual representative often attached to a religious institution – they may or may not be certified or ordained to carry out their duties. While traditionally, most chaplains identify with a religion, many represent various

Carers – Why We Care, And How to Support Us

It’s National Carers Week, so we’re putting the spotlight on those who selflessly care for others, often with no support. Carers often find themselves in a caring role not by choice, but by chance or circumstance, most commonly because a family member or friend has a significant physical or mental health challenge.  It is therefore

Leadership Training – Learn How to Lead with Confidence

Are you a team leader, or do you hope to become one? You might wonder about the leadership training and personal attributes you’ll need to be a successful team leader. So, we asked Leadership Consultant Marie-Claire Ross to enlighten us. This is what Ms Ross had to say while reflecting on her experience leading teams,

7 Unlawful Interview Questions (And How to Respond if Asked)

Interviews are a nerve-wracking experience at the best of times. But if you’re asked one of these unlawful interview questions, it’s important to know how to respond. Principal Lawyer Trent Hancock of McDonald Murholme says you should never be asked unlawful interview questions in an interview.  If you do happen to find yourself in this uncomfortable

Mediation Training. Why Counselling is Crucial

If you’re considering a career as a mediator, one of the most important skills you need to be successful is counselling. Many careers, from nursing to teaching, benefit from counselling skills, but if you work as a mediator, your counselling skills can make or break your career.  That’s why counselling ability in combination with mediation training and

Our Online Psychology Courses Provide Valuable Career Insight

If you’re considering a career in mental health, you may be curious about what it’s like to be a psychologist. Whether you’re just starting out or are making a career change, psychology involves extensive study, which is a significant time and financial commitment. So, it’s important to be sure it’s the right choice before you

Considering a Career in Mental Health? 

If you’ve been considering a career in the mental health industry, you might be wondering what it’s like and if you’d be a good fit.  The mental health field is diverse, encompassing professions from less senior positions such as a Community Services Workers to more senior roles such as Psychiatrists.  Depending on your area of

Experts Share: Workplace Communication Hacks

Communication is a powerhouse that keeps any organisation moving forward toward business objectives. A lack of effective communication, whether between teams, leaders or employees will bring a business to a halt. Career Coach Catherine Phan says effective workplace communication is a combination of understanding yourself and that of your co-workers. “Communication starts with self-awareness and

Can Managers Learn Emotional Intelligence?

People skills can make all the difference when it comes to carving out a successful career, according to psychologists and career counsellors. In fact, emotional intelligence (EQ) may be more important than IQ when it comes to getting ahead in the workforce. So, what is emotional intelligence? How do you know if you’re emotionally intelligent

Resignation: How to Make a Smooth Exit

A graceful exit is the only way to go for professionals who want to avoid burning bridges while progressing their career. A graceful resignation also puts you in a favourable position when it comes to receiving excellent references.   How to Write a Resignation Letter When you accept a new position, it’s time to write

5 Tips on Becoming a Successful Mentor (And Why It’s Life-Changing).

If you’ve been considering becoming a mentor, you should think about what you want to get out of the relationship, because mentoring is not about managing, it’s about guiding, according to Gayle Fitzpatrick, a mentor with Raise Foundation. “It’s not about giving the answers, it’s about empowering the mentee to come to their own conclusions.

The top 10 courses that will get you into a job

The job market has changed dramatically in the past decade, with areas such as aged care, social media and logistics really coming to the fore. For job-seekers, this means there are new and exciting career opportunities which can be accessed without going to university. Flexible online courses are available, allowing you to acquire industry-approved skills

For the record: Why a Certificate of Legal Transcription is so popular

With thousands of law firms across Australia, they represent one of the most desirable workplaces for office personnel wanting to work in the professional services sector. Key administration roles are crucial to the smooth and efficient day-to-day running of law firms, including the all-important job of legal transcriptionist.  As the name indicates, one of the

What’s Your Learning Style?

Learning Styles at Work We all learn in different ways and have our own learning styles and preferences. Understanding how you take things in and what style of learning you prefer can help make the whole learning experience easier for you. Understanding your learning style can help you develop skills to help you learn in

Procurement Skills Shortages

As procurement continues to become a more strategic organisational function in Australia, procurement professionals are now required to perform their roles with a much broader skill set. Both within Australia and abroad, procurement professionals are now recognised as being in short supply. There are opportunities in procurement for skilled individuals who have the right competencies. If you

Benefits of Professional Networking

Networking is an essential tool for your career development. Creating a business social network is critical for developing contacts, gathering information and advancing your career prospects. Many business people find business networking a cost-effective method of generating new business. Business networking websites have grown over recent years due to the Internet’s ability to connect business

Effective Email Management

With the increasing use of email for business it is sometimes difficult to keep your inbox under control. To prevent a build up of emails, try to handle each work related email as soon as you receive it.  This can be done by having multiple folders set up for separate tasks.  This enables you to sort

Email Etiquette

As the world’s most preferred method of communication, emails are sent and received more rapidly and in increasing numbers than ever before. We can spend as much as half of our work day answering and dealing with emails. Making sure that your email message is effective and uses proper email etiquette is essential. There are fundamental

New Online Information Technology Course

Do you want to learn about computer operating systems, hardware and software? Would you like to understand the components inside the computer, how they function and how they work together? The Advanced Certificate of Information Technology is an online course that provides an overview of computer systems, computer protection and security, as well as introductory

How to Become a Paralegal

Would you like to become a paralegal or legal assistant? Do you have excellent organisational and communication skills? Would you like to develop your research and writing skills in a legal context? The Certificate of Legal Administration (Paralegal) is an online legal program that will provide you with a solid foundation in legal terminology, how

Become a Medical Receptionist

Would you like to work as a medical receptionist in a medical centre, clinic or hospital? If you are interested in pursuing a career that offers variety and the chance to advance your communication and organisational skills, you should consider completing the Certificate of Medical Reception and Office Administration. Thia online Certificate of Medical Reception

Interested in Criminal Profiling? Study Criminology and Forensic Psychology Online

If you have always wanted to work in the exciting and challenging field of criminology and forensic psychology, the Certificate of Criminology and Forensic Psychology will help you launch your new career. The Certificate of Criminology and Forensic Psychology focuses on the complex social phenomenon of crime. This multidisciplinary field of study examines how crime

Become a Payroll Officer

Do you have an aptitude for maths and strong organisational skills? If so, you might like to consider pursuing a career in Payroll. Payroll officers prepare payroll and related employee records and undertake a range of tasks. To be successful as a payroll officer you need to be accurate with an eye for detail and