The Certificate of Viticulture & Winemaking (Oenology) is a professional development course that combines knowledge on grape growing and vineyard management with the complexities of the winemaking process to produce wines and spirits.
In this viticulture and winemaking course, you will explore the nature and scope of the viticulture industry, grape varieties, vineyard establishment, grapevine culture, harvesting, selling and winemaking.
Career Outcomes
Professional Development for:
- Winemakers
- Horticulturists
- Hobby Farmers
- Vineyard Managers
- Amateur Wine Makers
If you want to set achievable sales targets that encourage and empower your sales team and boost your company’s sales, this is the ideal professional development course for you. Analyse and Achieve Sales Targets will provide you with the skills and knowledge required to set, analyse and achieve personal sales targets. In this online sales […]
Career Outcomes
Professional Development for:
- Sales Managers
- Business Managers
- Team Leaders
Building a Successful Virtual Workforce is an online professional development program that will explore the benefits of virtual collaboration, best practices for successful implementation, and how to choose the right collaboration technology.
In this professional development course, you will learn how to avoid common mistakes in virtual collaboration and explore the essential steps for leading and being a part of a virtual team.
Career Outcomes
Professonal development for managers and business owners looking to develop an effective virtual workplace.
Business to Business (B2B) Sales Success will pave the way to greater opportunities in business whether you’re starting a business, restructuring an operational business or simply have a passion for working in the sales profession. This professional development course will provide you with the practical skills and knowledge required for successful business-to-business sales. You will […]
Career Outcomes
- Business Sales Consultant
- Business Sales Representative
- Sales Associate
The aim of advertising and public relations is quite simple. Advertising is about getting noticed, and PR is about developing and reinforcing positive awareness. But it’s no use having a fantastic product or service if the right people don’t know about it! This course is ideal for anyone keen to launch their career in advertising […]
Career Outcomes
Professional development for individuals striving to attract more customers or launch a career in advertising and promotions.
If you want variety in your work, you’ll find it in a call or customer service centre. Every call you receive presents a different challenge and the opportunity to help someone. As well as being a rewarding job, it can also be a lot of fun under the right leadership. The Certificate of Call Centre […]
Career Outcomes
- Team Leader
- Call Centre Manager
- Customer Service Team Leader
The Certificate of Internet Marketing is an online program that will introduce you to a variety of marketing, advertising and selling techniques using tools like SEO, online advertising, social media, and platforms like Facebook, Twitter, LinkedIn, WordPress and Pinterest.
In this professional development course, you will study the psychology of internet marketing, the purpose of different applications, how to ensure you are using the appropriate mix of marketing techniques, and how to capture and convert customers.
Career Outcomes
Professional Development for:
- Marketing Managers
- Social Media Marketers
- Marketing Assistants
If you’re looking for a career that challenges you and promises great rewards, then professional sales is for you. The Certificate of Professional Sales is an online professional development program that will develop your professional selling skills and enhance your success in developing loyal customer relationships. In this online professional sales course you will discover […]
Career Outcomes
- Professional Sales Consultant
- Professional Sales Representative
- Retail Sales Professional
The Certificate of Strategic Customer Service will prepare you for work in a range of complex customer service roles. This online, professional development course covers: multiple communication channels, providing excellent customer service, adhering to key performance indicators and working in a team environment.
This online customer engagement course also builds on the skills needed in customer service positions to achieve the highest level of customer service and product knowledge. You will learn the tools and strategies required to deal with client complaints and how to work well within teams.
Career Outcomes
- Customer Service Consultant
- Retail Assistant
- Customer Service Advisor
The Certificate of Winemaking is a professional development course that will provide the knowledge required to understand the winemaking process and make your own wines and spirits.
In this winemaking course, you will learn about different types of wine, how to assess and analyse wine quality, investigate the chemistry and microorganisms involved in wine processing and oversee the winemaking process.
Career Outcomes
Professional Development for:
- Winemakers
- Horticulturists
- Hobby Farmers
- Vineyard Managers
- Amateur Wine Makers
Is management your calling? A demand for skilled staff to manage contact and call centres means career advancement opportunities in this industry are excellent. The Contact Centre Management Program is an online professional development program that will provide you with the skills and knowledge required to effectively manage a contact or call centre. In this […]
Career Outcomes
- Team Leader
- Call Centre Manager
- Customer Service Team Leader
A customer-centric culture focuses on promoting a positive customer experience from point of sale through to after care, which continues to drive profits and helps a business gain a competitive advantage. Create a Customer Centric Culture is an online course that will provide you with the skills and knowledge required to manage and ensure the delivery of […]
Career Outcomes
Professional development for individuals seeking to develop their customer service skills.
Our Creating Winning Proposals course is a professional development course that will take you through the entire process of creating a successful proposal.
In this business proposal course, you will learn how to identify funding sources, trends in the funding environment, types of proposals and how to write a proposal that meets the requirements of funding agencies.
Career Outcomes
Professional Development for:-
- Sales Professionals
- Marketing Specialists
- Business Managers
Delegation for Success is an online program that will teach you how to direct and delegate successfully as a manager, and steer and motivate your team to the next level via effective delegation.
In this professional development course, you will discover how to recognise team member potential, establish clear objectives and goals, communicate with clarity and direction, and delegate tasks to the right people.
Career Outcomes
Professional development for individuals in a management role at any level, including supervisors, team leaders, professionals, department heads, directors, top management, and executives.
Resilience for Business Success is an online program that will teach you how to develop adaptability and perseverance so you can sharpen your focus, build confidence, stay open-minded and sustain a work-life balance.
In this personal development course, you will learn about earning trust and assessing those you trust, as well as how to regain trust with challenging individuals.
Career Outcomes
Professional development for individuals wanting to develop their ability to persevere through setbacks, challenges, or obstacles in their work.
A gift voucher provides the perfect gift for birthdays, Christmas, anniversaries or any other occasion. Our gift vouchers can hold any value and can be redeemed for any course that the recipient chooses. When you give a voucher to someone special in your life, you are giving this person the opportunity to learn new skills and boost […]
Career Outcomes
A gift voucher provides the perfect gift for birthdays, Christmas, anniversaries or any other occasion. Our gift vouchers can hold any value and can be redeemed for any course that the recipient chooses. When you give a voucher to someone special in your life, you are giving this person the opportunity to learn new skills and boost […]
Career Outcomes
A gift voucher provides the perfect gift for birthdays, Christmas, anniversaries or any other occasion. Our gift vouchers can hold any value and can be redeemed for any course that the recipient chooses. When you give a voucher to someone special in your life, you are giving this person the opportunity to learn new skills and boost […]
Career Outcomes
COVID-19 has devastated livelihoods and has negatively impacted many businesses throughout the world. If the economy is to come through the crisis and recover, it needs businesses to do the same. As restrictions lift and more businesses start to re-open, infection control must be a priority to protect the health of employees and the public. […]
Career Outcomes
Professional Development for:-
- Business Owners
- Business Managers
- Office Managers
- Hospitality Businesses
Overcoming Objections to Nail the Sale is a professional development course that will give you insights into building credibility, use proven rebuttals to get the sale back on track, and recognise when a prospect is ready to buy.
In this sales training course, you will learn about Unique Selling Points (USPs), critical communication skills including customer-focused and open and closed questioning, and observation skills like body movements, facial expressions and posture.
Career Outcomes
Professional Development for:
- Sales Staff
- Marketing Staff
- Customer Service Staff
- Business Managers
