Anger Management for Professionals is an online course that will teach you how to help others to manage their anger. Whether you’re managing people in the workplace, coaching a sporting team, counselling clients, or taking stock of your own anger – this online course is ideal for you.
In this professional development course, you will develop an understanding of anger and acquire the skills to deal with anger in the workplace and professional settings. You will also discover a range of anger management techniques, ranging from relaxation exercises to changing thought patterns and learning how to communicate better reduce stress levels.
Career Outcomes
- Business Managers
- Supervisors
- Team Leaders
- Counsellors
If you work in sales or marketing or own your own business, building relationships with clients and establishing strong business networks is essential to your success. Build Client Relationships and Business Networks is an online professional development program that will provide you with the skills and knowledge required to establish, maintain and improve client relationships […]
Career Outcomes
Professional Development for:
- Business Managers
- Office Managers
- Small Business Owners
Are you ready to launch your career as business administration manager? Whether you work in administration or want to change careers, our online business development courses will give you the confidence to pursue a career in business administration. The Certificate of Business Administration is designed to provide graduates with the knowledge and skills required to […]
Career Outcomes
- Business Administration Manager
- Office Manager
- Administration Assistant
- Office Assistant
The Certificate of Business Coaching will help you hone and market your expertise to prospective clients as a business or management consultant. You will discover how to be a successful consultant, focusing on the key skills required to deliver outstanding performance to clients.
This online professional development course will teach you how to work with clients, develop business strategies and more. You will use a results-based methodology to help clients recognise, overcome and remove barriers to personal growth and development. Working with your clients, you'll help them develop strategies for achieving goals and develop to their full business potential.
Career Outcomes
- Business Coach
Successful business managers need strategies to motivate their team toward organisational goals. This essential knowledge is key to ensuring productive staff and a thriving business. The Certificate of Business Management will provide you with the skills and knowledge required to manage at a strategic level. You will learn how to manage quality customer service, budgets […]
Career Outcomes
- Business Management Officer
- Account Management
- Account Business Management Officer
People with business psychology knowledge and skills are an incredibly valuable asset to organisations and businesses that are focused on continuous improvement and business growth. The Certificate of Business Psychology is an online professional development program designed to develop your leadership, marketing and business coaching skills through exploring the relationship between people and work. In […]
Career Outcomes
Professional Development for:-
- Business Coaches
- Business Owners
- Human Resource Mangers
Organisations face many changes, from launching new products to restructuring, and it’s the successful management of this change that ensures they remain competitive.
The Change Management Program is an online professional development course that will explore the principles of organisational change and the role of leadership in managing change.
Career Outcomes
- Change Management Consultant
- Change Management Coordinator
Serving as a coach or mentor is an incredibly rewarding experience. As a learning tool in the workplace it can empower employees to grow, develop and learn new skills to achieve company goals. The Certificate of Coaching and Mentoring is an online professional development course that will help participants to develop the skills to support […]
Career Outcomes
- Relationship Manager – Coaching and Mentoring
- Human Resource Advisor
- Life Coach
The Certificate of Entrepreneurship is an online program that will give you the ability to identify business opportunities, take risks via your own initiative, and work cost-effectively to make a profit.
In this professional development course, you will explore the nature and scope of entrepreneurship, entrepreneurial life cycles and the role of market research, including researching competitors and tracking trends.
Career Outcomes
Professional development for aspiring entrepreneurs.
The Certificate of Ethics is an online program that will give you insights into the three common ethical areas – meta, normative and applied ethics and how they impact on decision-making processes.
In this professional development course, you will study the origins and theories of ethics, different ethical viewpoints, the reasons behind ethical decisions and the virtue ethics model.
Career Outcomes
Professional development for those who wish to develop the ability to question why particular codes of ethics are in place, along with their usefulness and limitations.
If you want to work in frontline management and be an effective team leader who can improve profitability and strategic outcomes, this online professional development program is ideal for you. The Certificate of Frontline Management will provide you with the skills and knowledge required by supervisors, team leaders and operational managers. You will learn how […]
Career Outcomes
- Frontline Manager
- Retail Supervisor
Operations managers are essential to almost every industry, and as market trends change constantly, operations management skills are invaluable. This course is ideal for those seeking operations roles in sectors ranging from finance to retail, education, insurance, healthcare and more. The Certificate of Operations Management is an online professional development course that will help you […]
Career Outcomes
- Operations Manager
- General Manager
A high percentage of small business fail within the first few years, which is why it’s vital to have the necessary skills and knowledge to manage your business through all its stages. The Certificate of Small Business Management is an online professional development course that explores the business environment, introducing you to the small business […]
Career Outcomes
- Small Business Manager
- Small Business Consultant
- Small Business Specialist
Communication is at the heart of everything we do. Ideally, it should be a two-way process. While one person is providing information, the other should not only understand what is said but show they are receptive to the information. The ability to communicate effectively requires strong verbal and listening skills, and both are vital employee […]
Career Outcomes
Professional development for office professionals, managers and those wishing to enhance their communication skills.
Managing conflict in our professional and personal life can be stressful; it impacts on career development and important relationships. Whether you’re a manager, supervisor, employee or friend – this conflict management course is an excellent resource to gain the interpersonal skills necessary to help yourself and others manage conflict with confidence.
The Conflict Management Program is an online professional development course that will teach you the principles and techniques critical for effective conflict management, negotiation and dispute resolution at work. This program will teach you how to work with difficult people and provide you with the tools necessary to create win-win situations.
Career Outcomes
- Human Resource Manager
- Human Resource Consultant
- Management Roles
Is management your calling? A demand for skilled staff to manage contact and call centres means career advancement opportunities in this industry are excellent. The Contact Centre Management Program is an online professional development program that will provide you with the skills and knowledge required to effectively manage a contact or call centre. In this […]
Career Outcomes
- Team Leader
- Call Centre Manager
- Customer Service Team Leader
Critical and Creative Thinking is a professional development course that will expand your creative thinking skills while simultaneously improving your ability to think critically in the workplace and everyday life.
When you undertake this professional development course, you will learn the techniques to develop critical and creative thinking. You will also learn to challenge ideas and assumptions, present solutions that justify decision-making processes and understand legislative requirements relating to workplace practices.
Career Outcomes
Professional Development for anyone in business, government or the creative industries.
Building Business Cases and Plans is an online course that will provide you with the knowledge required to plan, write, and present a successful business case.
In this professional development course, you will learn how to align your business plan with your company's goals, conduct research and determine what information should be included in your business case.
Career Outcomes
Professional Development for:
- Small Business Owners
- Business Managers
Workplaces are social environments, so your ability to build and maintain productive relationships depends on your emotional intelligence (EQ). EQ is social intelligence, which is a key determiner of job performance, effective leadership and overall wellbeing. But, if EQ isn’t your strong point, don’t panic – you can improve your emotional intelligence quotient. Emotional Intelligence […]
Career Outcomes
Professional Development for:
- Business Managers
- Office Managers
- Team Leaders
Board members have an essential role in steering an organisation towards a sustainable and prosperous future. Whether you work in corporate governance or for a non-profit organisation, this course will provide the essential skills you need to be a responsible and effective board member. Essential Business Skills for Board Members is an online professional development […]
Career Outcomes
- Board of Director
- Board Member
- Corporate Governance
- Committee member
