Do you want to work in the front office of a hotel, motel, serviced apartment or casino? Receptionists are the first point of contact for customers so it’s integral that they present a professional first impression. Accommodation Reception Services will provide you with the skills and knowledge required to check guests in and out of […]
Career Outcomes
- Guest Services Agent
- Front Office & Guest Services
- Front Office Receptionist
A business should know the condition and location of assets at all times. If a fixed asset register isn’t in place, a business is vulnerable to fraud, theft and loss; inadequate maintenance of assets; and non-compliance issues. The Administer Fixed Asset Register is a short online course that will provide you with the skills and […]
Career Outcomes
Professional Development for:-
- Accounts Administrator
- Bookkeeper
- Financial Accountant
- Accounts Officer
Are you are passionate about providing personal, physical and emotional support to the growing aged community? If so, this is an ideal program to launch your career as a personal care assistant in a rapidly growing industry. Aged and Home Care is a short online professional development course that will provide you with the skills […]
Career Outcomes
Professional Development For:
- Aged Care Home Assistants
- Lifestyle Workers
If you want to set achievable sales targets that encourage and empower your sales team and boost your company’s sales, this is the ideal professional development course for you. Analyse and Achieve Sales Targets will provide you with the skills and knowledge required to set, analyse and achieve personal sales targets. In this online sales […]
Career Outcomes
Professional Development for:
- Sales Managers
- Business Managers
- Team Leaders
You don’t need to be an expert in finance to appreciate the importance of understanding key financial and accounting terms. This online professional development course is ideal for anyone wanting to deepen their knowledge of financial reports and understand budgets better. Analyse Financial Reports and Budgets is an online professional development program that will provide […]
Career Outcomes
Professional Development for:-
- Accounts administrator
- Bookkeeper
- Financial Accountant
- Accounts Officer
Anger Management is an online course that will help you learn how to identify anger triggers and the coping and planning techniques to help manage anger. In this online anger management course, you will explore anger dynamics, the anger process and the factors that sustain its detrimental effects. You will discover a range of proven tools […]
Career Outcomes
Professional and personal development for individuals seeking to manage anger and develop coping strategies.
As an employer, you are legally responsible for the safe work practices of employees to reduce the incidents of injury or illness. If safe work practices are not followed a business can incur significant fines and penalties. Apply Safe Work Practices is a short online course that will provide you with the skills and knowledge […]
Career Outcomes
- Workplace Health and Safety Advisor
- Workplace Health and Safety Officer
Applying Personality and Development Theories is an online professional development course that will provide you with the skills and knowledge required to research and apply key concepts and constructs of theories of human development in the context of counselling practice. This online personality and development course will teach you how to link theories to practical […]
Career Outcomes
Professional Development for:
- Counsellors
- Community Service Workers
- Health Care Providers
If you currently work, or aspire to work, in the hospitality industry this professional development course is ideal to expand your employment skills and prospects in the gaming sector. Attend Gaming Machines is a short online course that will provide you with the skills and knowledge required to operate and maintain gaming machines, make payouts, […]
Career Outcomes
- Gaming Attendant
If you work in education, community care, speech pathology or counselling, this is an ideal professional development program for you. Augmentative and alternative communication (AAC) is a method that replaces or supplements speech, where language difficulties exist, to positively influence social skills, school performance, self-worth and quality of life. Augmentative and Alternative Communication Strategies will […]
Career Outcomes
Professional Development For:
- Teachers / Teacher Aids
- Community Service Workers
- Lifestyle Workers
- Speech Pathologist Assistants
Best Practices in Project Management is an online program that will give you insights into the best practices for strategically and ethically managing projects to reach planned goals and expected outcomes.
Career Outcomes
Professional Development for:
- Project Managers
- Project Administrator Assistant
- Project Administrator Officer
Are you overwhelmed by the volume of emails you receive every day? If so, you’re not alone. Hours of productivity are wasted, responding to and managing emails, often at the expense of more urgent work. But with strong email productivity skills, you’ll be able to file, reply to, or delete emails in record time. Boosting […]
Career Outcomes
Professional Development For:-
- Office Administration Staff
- Managers
- Secretaries
If you work in sales or marketing or own your own business, building relationships with clients and establishing strong business networks is essential to your success. Build Client Relationships and Business Networks is an online professional development program that will provide you with the skills and knowledge required to establish, maintain and improve client relationships […]
Career Outcomes
Professional Development for:
- Business Managers
- Office Managers
- Small Business Owners
Building a Successful Virtual Workforce is an online professional development program that will explore the benefits of virtual collaboration, best practices for successful implementation, and how to choose the right collaboration technology.
In this professional development course, you will learn how to avoid common mistakes in virtual collaboration and explore the essential steps for leading and being a part of a virtual team.
Career Outcomes
Professonal development for managers and business owners looking to develop an effective virtual workplace.
Building Business Cases and Plans is an online course that will provide you with the knowledge required to plan, write, and present a successful business case.
In this professional development course, you will learn how to align your business plan with your company's goals, conduct research and determine what information should be included in your business case.
Career Outcomes
Professional Development for:
- Small Business Owners
- Business Managers
Building Self-Esteem and Assertiveness Skills is an online program that will give you insights into understanding the different aspects of the communication process and help you apply effective techniques, both at work and in social settings.
In this personal development course, you will study how to identify and use a range of communication styles, and develop the appropriate listening and questioning skills.
Career Outcomes
Professional development for those who wish to build their assertiveness and self-esteem skills
Business to Business (B2B) Sales Success will pave the way to greater opportunities in business whether you’re starting a business, restructuring an operational business or simply have a passion for working in the sales profession. This professional development course will provide you with the practical skills and knowledge required for successful business-to-business sales. You will […]
Career Outcomes
- Business Sales Consultant
- Business Sales Representative
- Sales Associate
Would you like to learn how to make delicious cakes, pastries or breads from scratch? Whether cooking for yourself, family or friends, working in a bakery or starting your own café or catering business, this course will show you the fundamentals of baking sweet and savoury foods. Cakes, Pastries and Breads is a short online […]
Career Outcomes
- Baker
- Bakery Retail Assistant
Are you happy in your job, or are you just drifting along hoping things will improve? Many people don’t realise that exploring your career options and the opportunities for growth or advancement is often just a case of having a plan and undertaking it with proactivity. Career Planning for Success is an online program that […]
Career Outcomes
Professional development for individuals seeking to develop their career management skills.
Are you passionate about social welfare and justice? This professional development course is ideal for anyone who wants to deepen their understanding of effective campaigning to promote social justice. The Certificate of Advocacy will provide you with the knowledge and skills required to represent the interests of those individuals who require advocacy services in the […]
Career Outcomes
- Student Advocacy and Support Officer
- Community Advocacy Officer
- Advocacy Officer
- Counselling Roles
