Best Practices in Project Management is an online program that will give you insights into the best practices for strategically and ethically managing projects to reach planned goals and expected outcomes.
Career Outcomes
Professional Development for:
- Project Managers
- Project Administrator Assistant
- Project Administrator Officer
Building a Successful Virtual Workforce is an online professional development program that will explore the benefits of virtual collaboration, best practices for successful implementation, and how to choose the right collaboration technology.
In this professional development course, you will learn how to avoid common mistakes in virtual collaboration and explore the essential steps for leading and being a part of a virtual team.
Career Outcomes
Professonal development for managers and business owners looking to develop an effective virtual workplace.
Building Business Cases and Plans is an online course that will provide you with the knowledge required to plan, write, and present a successful business case.
In this professional development course, you will learn how to align your business plan with your company's goals, conduct research and determine what information should be included in your business case.
Career Outcomes
Professional Development for:
- Small Business Owners
- Business Managers
Are you happy in your job, or are you just drifting along hoping things will improve? Many people don’t realise that exploring your career options and the opportunities for growth or advancement is often just a case of having a plan and undertaking it with proactivity. Career Planning for Success is an online program that […]
Career Outcomes
Professional development for individuals seeking to develop their career management skills.
Technology, the economy and the political landscape are changing rapidly, and organisations need the ability to adapt to change. If you, as an employee, learn to foster an agile mindset, you will be able to contribute to a healthy corporate culture and ultimately, your employer’s business success. The Certificate of Agile Project Management is an […]
Career Outcomes
Professional Development for:
- Project Managers
The complex world of artificial intelligence (AI) covers many areas of computing, and it is driving digital disruption across the globe. New technologies are helping to redefine most industries, and many organisations are looking to take advantage of recent AI advances, which is creating demand for skilled professionals. The Certificate of Artificial Intelligence is an […]
Career Outcomes
Professional Development for:-
- Data Scientists
- Software Engineers
- Artificial Intelligence Developers
The Certificate of Customer Service Operations is an online program that will teach you how to improve your customers’ experience; provide the best possible telephone, on-site and internal customer service and deal with incidents and complaints.
In this Sales and Marketing course, you will discover how to develop a customer service strategy, evaluate ‘moments of truth’, and build rapport with customers via empathy, understanding and normalization.
Career Outcomes
Professional Development for:
- Store Managers
- Customer Service Consultants
- Retail Assistants
- Customer Service Advisors
The Certificate of Disruptive Technologies is an online professional development program that will provide you with the skills and knowledge required to adapt business operations to meet a digital future.
In this disruptive technologies course, you will learn how to lead a team through change, develop business models that enable digital transformation, use robots and robotic process automation (RPA), and apply and create engagement with virtual assistant technology.
Career Outcomes
- Leaders and Managers
- Change Managers
- Digital Transformation Managers
- Small Business Owners
- IT Managers
If you’re looking to gain a competitive edge in the hospitality industry with essential skills in housekeeping, this online course is perfect for you. The Certificate of Housekeeping – Hospitality is an online professional development program that will provide you with the knowledge and skills required to provide housekeeping services to guests, including preparing and […]
Career Outcomes
- Housekeeping Assistant
- Hotel Services Assistant
- Site Cleaners
- Housekeeping Room Attendant
Procurement is a diverse and exciting industry with positions available across many organisations from government departments to private enterprise. If you possess excellent communication and negotiation skills this career might be for you. The Certificate of Procurement and Contract Management is an online professional development course designed to introduce you to the procurement and contract management […]
Career Outcomes
- Contracts and Procurement Specialist
- Procurement Planner and Contract Specialist
- Senior Procurement Specialist
- Contract and Supplier Relationship Specialist
Six Sigma is a set of tools and techniques that involves ‘professionalising’ management functions in terms of identifying risks, eliminating defects and obtaining quality outcomes. At this stage of your career, you would have already completed your Yellow and Green belt qualifications. You can now learn how to execute Six Sigma projects, including providing leadership […]
Career Outcomes
Learn to be able to support project teams on high-level problem-solving tasks, fine-tune your analytical skills and business acumen and enhance your professional career credibility.
If you’re interested in discovering how to use digital marketing to establish a strong, personal connection with customers through social media marketing and engagement, this professional development course delivers. The Certificate of Social Media Marketing will take you through the tools and techniques that will enable you to build a solid base of loyal customers […]
Career Outcomes
- Social Media Specialist
- Social Media Marketing Trainer
- Social and Digital Media Content Creator
- Social Media Coordinator
- Communications and Media Officer
Communication is at the heart of everything we do. Ideally, it should be a two-way process. While one person is providing information, the other should not only understand what is said but show they are receptive to the information. The ability to communicate effectively requires strong verbal and listening skills, and both are vital employee […]
Career Outcomes
Professional development for office professionals, managers and those wishing to enhance their communication skills.
A project is a unique and temporary endeavour with the purpose of creating a new product, service or result. It will also typically provide some benefit to an organisation, either tangible or intangible — which is why project management skills are so high in demand! This course is designed for business professionals who coordinate or […]
Career Outcomes
Professional Development for:-
- Junior Network Administrator
- Network Technician
- Computer Technician
- Help Desk Technician
The Certificate of CompTIA Security+ is an online program that will give you the skills to become cyber-security-certified, from being able to identify and mitigate risks, to providing infrastructure security and troubleshooting security incidents.
In this professional development course, you will study the value of business impact analysis; the components that support organisational security, identity concepts and access services; and the threats to the current IT landscape.
Career Outcomes
Professional Development for:-
- Junior Network Administrator
- Network Technician
- Computer Technician
- Help Desk Technician
Managing conflict in our professional and personal life can be stressful; it impacts on career development and important relationships. Whether you’re a manager, supervisor, employee or friend – this conflict management course is an excellent resource to gain the interpersonal skills necessary to help yourself and others manage conflict with confidence.
The Conflict Management Program is an online professional development course that will teach you the principles and techniques critical for effective conflict management, negotiation and dispute resolution at work. This program will teach you how to work with difficult people and provide you with the tools necessary to create win-win situations.
Career Outcomes
- Human Resource Manager
- Human Resource Consultant
- Management Roles
Assumptions are necessary to help us make sense of our world; however, sometimes they can get in the way of rational decision-making. Critical, strategic thinking helps us challenge our assumptions, evaluate the facts objectively and find the right solutions. Critical Thinking for Success is an online program that will help you develop or refine your […]
Career Outcomes
Professional Development for:
- Office Managers
- Human Resource Officers
- Office Staff
Cross-functional collaboration involves bringing people with various roles together (along with their knowledge and experience), to effect change and remain competitive with the emergence of new business trends and technologies. Cross-Functional Collaboration for Success is an online program that is ideal for managers, directors, supervisors and those wanting to increase their leadership skills via the […]
Career Outcomes
Professional Development for:
- Cross Product Team Member
- Cross Product Team Leader
- Collaboration Analyst
Data-Driven Decision Making is an online program that will teach you how to identify, scope and validate data for effective decision-making.
In this professional development course, you will study how to frame opportunities, work with data and guide the analysis for effective decision-making.
Career Outcomes
Professional Development for:
- Managers
- Business Leaders
- Business Analysts
Delegation for Success is an online program that will teach you how to direct and delegate successfully as a manager, and steer and motivate your team to the next level via effective delegation.
In this professional development course, you will discover how to recognise team member potential, establish clear objectives and goals, communicate with clarity and direction, and delegate tasks to the right people.
Career Outcomes
Professional development for individuals in a management role at any level, including supervisors, team leaders, professionals, department heads, directors, top management, and executives.
