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NEW COURSE: Certificate of Marketing and Promotions

The Certificate of Marketing and Promotions is an online professional development program that will provide you with the skills and knowledge required to implement advertising and promotional activities to promote the sale of products and services provided to business customers.  You will also learn how to plan and coordinate a range of marketing and promotional

NEW COURSE: Boosting Customer Loyalty

Boosting Customer Loyalty is a short online course that will provide you with the skills and knowledge to Identify customers and their needs, meet customer needs and generate customer loyalty.  You will be enabled to make unhappy customers happy and loyal customers.  During the course you will learn to develop improved strategies for meeting customers’

NEW COURSE: Outstanding Communication Skills

Outstanding Communication Skills is a short online course that will provide you with the skills and knowledge for effectively communicate using communication skills and also addresses communication difficulties.  The course covers verbal and non-verbal communication and also written and electronic communication. Read More.

NEW COURSE: Certificate of Negotiation and Influencing Skills

Influencing and Negotiation Skills is an online professional development program that will provide you with the skills and knowledge required to understand the characteristics required to effectively influence others.  This course will also explore effective techniques for successful negotiation, relationship building and how to enable cooperation and successful negotiation outcomes. Read More

NEW COURSE: Certificate of Workplace Training

The Certificate of Workplace Training is an online professional development program that will provide you with the skills and knowledge to put into place procedures that can be followed to train other people in the workplace and help them develop new skills and levels of competence. Read More