FAQs

If you prefer to learn by reading a hard copy of your course materials, optional printed materials may be available for your course. If you are unsure, please contact us. Order Printed Materials.

Category: Current Students

To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will also need basic computer skills, such as typing, knowledge of how to navigate the Internet and be able to use word processing programs. There are no special software requirements and everything you need to complete the course is provided online via your elearning system.

Please note that we recommend the Chrome browser to access your course. If you do not have chrome, please go to https://www.google.com.au/chrome/ to download.

Category: Current Students

When you are enrolled into a course with multiple units, you have the flexibility to choose the order in which you complete them. You can also work through your units concurrently if you wish.

Category: Current Students

Assessment will be comprised of written assignments and exercises, including short answer questions, reports, essays, research projects and reflective tasks. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.

Category: Current Students

Reference lists are created to allow readers to locate original sources themselves. Each citation in a reference list includes various pieces of information including the:

  1. Name of the author(s)
  2. Year published
  3. Title
  4. City published
  5. Publisher
  6. Pages used

Please use the following Harvard Reference style in your assignments.

  • Last name, First Initial. (Year published). Title. City: Publisher, Page(s).

On each course page, we state an approximate number of study hours to complete the course. However, we offer twelve (12) months’ access, with extensions available upon application.

No! As a student of Australian Online Courses you can study when and where it suits you and at your own pace.

 

Yes! You will receive a Certificate of Attainment upon successful completion of your assessment. Please ensure that you register to graduate once you have completed your final assessment.

If you get stuck with an assignment or have a question relating to the materials, your tutors are available to provide guidance and feedback. You can contact them via our website, or via email. Tutors will respond to all enquiries ASAP and are available during business hours. For urgent after hours help, please contact us.

An easy way to make sure that you are on the right track with your assignment is to contact a tutor for feedback on your work. Click here for tutor support.

We offer twelve (12) months’ access, with extensions available upon application (fees apply).

Yes! Because we offer unlimited elearning access, you can take a break whenever you like!

If you require assistance with the course materials and need a concept explained further, please email  with your query and your tutor will respond promptly and personally. Your assigned tutor will guide you through the course materials, help you with any problems and provide feedback on your assignments.

In order to successfully complete the course, you will need to complete all of of the assignments. We use a competency-based assessment; if you do not receive a ‘Competent/Pass’ grade you will be asked to resubmit your assignment. You are able to submit your work for marking three (3) times only. If you do not pass your assignment on the third attempt, you will need to re-enrol into the unit (charges apply).

No. You can submit your assignments when you are ready.

Occasionally students are unable to view PDF files on Apple Mac and iPads. This is a common problem with Apple products and there are several steps you can take to fix this problem.

  1. Update your version of Adobe Reader.
  2. Configure your computer/device to open Adobe Reader.
  3. Right click on the file and save to a location on your computer. Navigate to the location where you saved the file to open the PDF.

PDFApple

If you are still unable to open the PDF file after following these instructions, you may need to contact your technical support provider to solve this issue.

Occasionally due to routine maintenance, our elearning website may not be available. However, we aim to keep interruptions to a minimum.

If you are experiencing technical difficulties, please contact us.