If you prefer to learn by reading a hard copy of your course materials, optional printed materials may be available for your course. If you are unsure, please contact us. Order Printed Materials.

Category: Current Students

For most courses, all you need is a computer with an Internet connection and some basic programs that you’re probably already familiar with, such as Microsoft Word. There are no special software requirements and everything you need to complete the course is provided online via your elearning system.

Please note that we recommend the Chrome browser to access your course. If you do not have chrome, please go to https://www.google.com.au/chrome/ to download.

Category: Current Students

When you are enrolled into a course with multiple units, you have the flexibility to choose the order in which you complete them. You can also work through your units concurrently if you wish.

Category: Current Students

Assessment will be comprised of written assignments and exercises, including short answer questions, reports, essays, research projects and reflective tasks. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.

Category: Current Students

Reference lists are created to allow readers to locate original sources themselves. Each citation in a reference list includes various pieces of information including the:

  1. Name of the author(s)
  2. Year published
  3. Title
  4. City published
  5. Publisher
  6. Pages used

Please use the following Harvard Reference style in your assignments.

  • Last name, First Initial. (Year published). Title. City: Publisher, Page(s).

On each course page, we state an approximate number of study hours to complete the course. However, we offer twelve (12) months’ access, with extensions available upon application.

We accept a wide range of payment methods:

Visa, MasterCard, American Express



Direct Deposit

You may be eligible for financial assistance from an employment services provider assigned to you by Centrelink. Contact your nearest Centrelink office to discuss your eligibility.

Category: Fees and Finance

No! As a student of Australian Online Courses you can study when and where it suits you and at your own pace.


Yes! Achieving an online professional development program will demonstrate to employers that you are self-motivated, disciplined, skilled and knowledgeable in the area of your chosen course and is a valuable addition to your CV.

  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • 12 months’ access with extensions available upon application;
  • Certificate of Attainment/Completion and Statement of Results issued for your CV; and
  • Course may be tax deductible; see your tax advisor.

The following table shows you how to achieve a satisfactory result against the criteria for each type of assessment task.

Assessment Method Satisfactory Result Non-Satisfactory Result
You will receive an overall result of Competent or Not Yet Competent for the unit. The assessment process is made up of a number of assessment methods. You are required to achieve a satisfactory result in each of these to be deemed competent overall. Your assessment may include the following assessment types.
Questions All questions answered correctly Incorrect answers for one or more questions
Answers address the question in full; referring to appropriate sources from your workbook and/or workplace Answers do not address the question in full. Does not refer to appropriate or correct sources.
Written Activity The assessor will mark the activity against the detailed guidelines/instructions Does not follow guidelines/instructions
Attachments if requested are attached Requested supplementary items are not attached
All requirements of the written activity are addressed/covered. Response does not address the requirements in full; is missing a response for one or more areas.
Responses must refer to appropriate sources from your workbook and/or workplace One or more of the requirements are answered incorrectly.

Does not refer to or utilise appropriate or correct sources of information

Case Study All comprehension questions answered correctly; demonstrating an application of knowledge of the topic case study. Lack of demonstrated comprehension of the underpinning knowledge (remove) required to complete the case study questions correctly.  One or more questions are answered incorrectly.
Answers address the question in full; referring to appropriate sources from your workbook and/or workplace Answers do not address the question in full; do not refer to appropriate sources.



All AOC programs have been developed in consultation with industry professionals. In collaboration with our educational resource partners, our online resources are developed by an experienced team of instructional designers with training qualifications and industry experience.

Each training resource and assessment tools are designed to support the learning outcomes and performance criteria for each unit of work.

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Australian Online Courses started in 2008 with a small selection of training  programs. Today, Australian Online Courses offers hundreds of online programs across a range of subject areas.

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The suggested word count is a basic guide only and as such can be exceeded. The general guidelines is to keep it at 10% difference – so either 10% under or 10% over is acceptable, unless otherwise stated. Any quotes, references and your bibliography/reference list are not included in your word count.

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If you get stuck with an assignment or have a question relating to the learning materials, your tutors are available to provide guidance and feedback. You can contact them via My Study Centre on our website, or via email. Tutors will respond to all enquiries ASAP and are available 7 days for your convenience.

No. We believe that quality Australian courses can only be provided by Australian tutors and administrative staff. We have offices in Sydney and Brisbane.

Category: Assessment

An easy way to make sure that you are on the right track with your assignment is to submit your assignment task for review. A tutor will review your individual assignment task and provide generalised feedback on your work. Submit your work for review. 

No. You can submit your assignments when you are ready.

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Occasionally students are unable to view PDF files on Apple Mac and iPads. This is a common problem with Apple products and there are several steps you can take to fix this problem.

  1. Update your version of Adobe Reader.
  2. Configure your computer/device to open Adobe Reader.
  3. Right click on the file and save to a location on your computer. Navigate to the location where you saved the file to open the PDF.


If you are still unable to open the PDF file after following these instructions, you may need to contact your technical support provider to solve this issue.

Occasionally due to routine maintenance, our elearning website may not be available. However, we aim to keep interruptions to a minimum.

If you are experiencing technical difficulties, please contact us. 

Yes! You will receive a Certificate of Attainment upon successful completion of your assessment. Please ensure that you register to graduate once you have completed your final assessment.

You will need a competent level of English to complete your course with Australian Online Courses. If you need further information about your English language competency, please contact us.

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Overseas students will have access to the same level of support that students in Australia enjoy, including unlimited Tutor Support.

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Concession discounts are available to health care card holders. To apply for a concession discount code, please go to https://www.australianonlinecourses.com.au/upload-document/ to upload your health care card. Once we have received your scanned health care card, you will be issued with a discount code.

Many of our students have acquired funding through an employment/job services provider. Please contact your provider for more information about funding opportunities and eligibility.

Category: Fees and Finance

Yes. Our courses are delivered completely online via our elearning system. There are no on campus or work placements required.

Course materials are supplied in an online environment. Unless otherwise stated in the course description, course materials are available for viewing online and may not be downloaded. Hard copy versions are available for purchase upon request. Please contact us for a quote for printed materials.

No. Our courses are assessed via written exercises and assignments and all assignments are submitted online via our elearning system. There are no on-campus requirements for our students.

In order to successfully complete the course, you will need to complete all of of the assignments. We use a competency-based assessment; if you do not receive a ‘Competent/Pass’ grade you will be asked to resubmit your assignment. You are able to submit your work for marking three (3) times only. If you do not pass your assignment on the third attempt, you will need to re-enrol into the unit (charges apply).

If you require assistance with the course materials and need a concept explained further, please email  with your query and your tutor will respond promptly and personally. Your assigned tutor will guide you through the course materials, help you with any problems and provide feedback on your assignments.

Participants who have undertaken previous study at another training organisation may be eligible to receive exemptions from units. All Recognition of Prior Learning (RPL) applications must be accompanied by suitable documentary evidence of previous study (eg. transcripts). Previous studies must have been completed within the past 5 years, with credit available up to a maximum of 50% of the units in your nominated course and identical unit codes.

No. Everything that you need to complete the course is provided online for your convenience. However, optional hard copy versions of the online materials are available for purchase. Please contact us to request a quote.

Yes! Because we offer unlimited elearning access, you can take a break whenever you like!

There are no entry requirements for our programs.

Anytime. As long as you have an Internet connection, you can study online anywhere, anytime. Our courses can be completed at your own pace with the flexibility to study when, where and how often it suits you. If you prefer to study using hard copy materials, please contact us for a quote.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

After successfully submitting your enrolment via our website you will be given online access to your course upon receipt of your full payment.  Enrolment processing times will vary with your payment method.

Credit card: Within 2-24 hours.

BPAY: Within two (2) working days.

Internet Banking: Within two (2) working days.

Cheque/Money Order: Within ten (10) working days.

Enrolment is easy! Select your course fee pricing option, click Add to Cart and follow the simple steps. If you still need further assistance or have further questions, you can contact us anytime. Alternatively, please call 1300 76 2221 and we can process your enrolment via telephone.

How to Enrol

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.

No. Work placements are not required in our programs, which are delivered completely online.

We offer twelve (12) months’ access, with extensions available upon application (fees apply).

Most of our courses have no formal education entry requirements, other than English language skills. Check the course description page for your course to see if the course you are interested in has any additional requirements.

If you are unsure which course is most relevant to you, contact a Learning Consultant for some advice. Please call 1300 76 2221 or contact us via our website.