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  • Australian owned and operated since 2008

FAQs


Applying and Enrolling

Participants who have undertaken previous study at another training organisation may be eligible to receive exemptions from units. All Recognition of Prior Learning (RPL) applications must be accompanied by suitable documentary evidence of previous study (eg. transcripts). Previous studies must have been completed within the past 5 years, with credit available up to a maximum of 50% of the units in your nominated course and identical unit codes.

Anytime. As long as you have an Internet connection, you can study online anywhere, anytime. Our courses can be completed at your own pace with the flexibility to study when, where and how often it suits you. If you prefer to study using hard copy materials, please contact us for a quote.

You’ll need a computer, some basic software (like Microsoft Word) and an internet connection. You also have the option of receiving your learning materials in hard copy (for an extra fee) but you’ll still use our elearning system for most of your course.

After successfully submitting your enrolment via our website you will be given online access to your course upon clearance of your full payment or your cleared deposit and completion of the direct debit form. Enrolment processing times will vary with your payment method.

Credit card: Within 2-24 hours.

BPAY: Within two (2) working days.

Internet Banking: Within two (2) working days.

Cheque/Money Order: Within ten (10) working days.

If you are unsure which course is most relevant to you, contact a Learning Consultant for some advice. Please call 1300 76 2221 or contact us via our website.

Because we offer unlimited elearning access, you are able to complete your course at your own pace.

We offer unlimited enrolment so that you can work at your own pace.

Enrolment is easy! Select your course fee pricing option, click Add to Cart and follow the simple steps. If you still need further assistance or have further questions, you can contact us anytime. Alternatively, please call 1300 76 2221 and we can process your enrolment via telephone.

How to Enrol

Because you are studying an online course, all of our support systems are available over the phone or online. Our Administrative staff are available online 7 days for your convenience.

No. Everything that you need to complete the course is provided online for your convenience. However, optional hard copy versions of the online materials are available for purchase. Please contact us to request a quote.

No. Work placements are not required in our programs, which are delivered completely online.

Yes! Because we offer unlimited elearning access, you can take a break whenever you like!

Yes! You can enrol in any course offered anytime that suits you, via our website.

Yes! We accept enrolments from individuals both within Australia and abroad; location is no barrier to entry into our programs.

Yes! AOC deliver high quality professional development courses that are recognised by employers both within Australia and abroad. Achieving an online qualification can help you update your CV with current education and improve your employment prospects.

Yes. Our courses are delivered completely online via our elearning system. There are no on campus or work placements required.

Course materials are supplied in an online environment. Unless otherwise stated in the course description, course materials are available for viewing online and may not be downloaded. Hard copy versions are available for purchase upon request. Please contact us for a quote for printed materials.

Most of our courses have no formal education entry requirements, other than English language skills. Check the course description page for your course to see if the course you are interested in has any additional requirements.

There are no entry requirements for our programs.

Assessment

Participants who have undertaken previous study at another training organisation may be eligible to receive exemptions from units. All Recognition of Prior Learning (RPL) applications must be accompanied by suitable documentary evidence of previous study (eg. transcripts). Previous studies must have been completed within the past 5 years, with credit available up to a maximum of 50% of the units in your nominated course and identical unit codes.

If you get stuck with an assignment or have a question relating to the learning materials, your tutors are available to provide guidance and feedback. You can contact them via My Study Centre on our website, or via email. Tutors will respond to all enquiries ASAP and are available 7 days for your convenience.

Category: Assessment

If you require assistance with the course materials and need a concept explained further, please email  with your query and your tutor will respond promptly and personally. Your assigned tutor will guide you through the course materials, help you with any problems and provide feedback on your assignments.

In order to successfully complete the course, you will need to complete all of of the assignments. We use a competency-based assessment; if you do not receive a ‘Competent/Pass’ grade you will be asked to resubmit your assignment. You are able to submit your work for marking three (3) times only. If you do not pass your assignment on the third attempt, you will need to re-enrol into the unit (charges apply).

The suggested word count is a basic guide only and as such can be exceeded. The general guidelines is to keep it at 10% difference – so either 10% under or 10% over is acceptable, unless otherwise stated. Any quotes, references and your bibliography/reference list are not included in your word count.

Category: Assessment

The following table shows you how to achieve a satisfactory result against the criteria for each type of assessment task.

Assessment Method Satisfactory Result Non-Satisfactory Result
You will receive an overall result of Competent or Not Yet Competent for the unit. The assessment process is made up of a number of assessment methods. You are required to achieve a satisfactory result in each of these to be deemed competent overall. Your assessment may include the following assessment types.
Questions All questions answered correctly Incorrect answers for one or more questions
Answers address the question in full; referring to appropriate sources from your workbook and/or workplace Answers do not address the question in full. Does not refer to appropriate or correct sources.
Written Activity The assessor will mark the activity against the detailed guidelines/instructions Does not follow guidelines/instructions
Attachments if requested are attached Requested supplementary items are not attached
All requirements of the written activity are addressed/covered. Response does not address the requirements in full; is missing a response for one or more areas.
Responses must refer to appropriate sources from your workbook and/or workplace One or more of the requirements are answered incorrectly.

Does not refer to or utilise appropriate or correct sources of information

Case Study All comprehension questions answered correctly; demonstrating an application of knowledge of the topic case study. Lack of demonstrated comprehension of the underpinning knowledge (remove) required to complete the case study questions correctly.  One or more questions are answered incorrectly.
Answers address the question in full; referring to appropriate sources from your workbook and/or workplace Answers do not address the question in full; do not refer to appropriate sources.

 

 

Category: Assessment

No. We believe that quality Australian courses can only be provided by Australian tutors and administrative staff. We have offices in Sydney and Brisbane.

Category: Assessment

No. Our courses are assessed via written exercises and assignments and all assignments are submitted online via our elearning system. There are no on-campus requirements for our students.

Yes, you can. Simply email your tutor a copy of your work for review.

No. You can submit your assignments when you are ready.

Australian Online Courses

All AOC programs have been developed in consultation with industry professionals. In collaboration with our educational resource partners, our online resources are developed by an experienced team of instructional designers with training qualifications and industry experience.

Each training resource and assessment tools are designed to support the learning outcomes and performance criteria for each unit of work.

Australian Online Courses started in 2008 with a small selection of training  programs. Today, Australian Online Courses offers hundreds of online programs across a range of subject areas.

Fees and Finance

After successfully submitting your enrolment via our website you will be given online access to your course upon clearance of your full payment or your cleared deposit and completion of the direct debit form. Enrolment processing times will vary with your payment method.

Credit card: Within 2-24 hours.

BPAY: Within two (2) working days.

Internet Banking: Within two (2) working days.

Cheque/Money Order: Within ten (10) working days.

Concession discounts are available to health care card holders. To apply for a concession discount code, please go to https://www.australianonlinecourses.com.au/upload-document/ to upload your health care card. Once we have received your scanned health care card, you will be issued with a discount code.

Yes! Direct debit payment plans are available. With a deposit payable, you can spread your payments over time to make studying more affordable.

Elearning access will be activated upon bank clearance of your deposit. Enrolment processing times will vary with your method of payment and bank policies. Please allow up to five (5) working days to receive your elearning access details. If you wish to commence your course earlier, you have the option of making an up-front payment of your deposit via credit card, BPAY or Internet banking. Please contact us if you wish to take up this option and we can customise a payment plan for you.

Many of our students have acquired funding through an employment/job services provider. Please contact your provider for more information about funding opportunities and eligibility.

Graduation and Careers

Yes! AOC deliver high quality professional development courses that are recognised by employers both within Australia and abroad. Achieving an online qualification can help you update your CV with current education and improve your employment prospects.

International Students

Overseas students will have access to the same level of support that students in Australia enjoy, including 7 day Administrative and Tutor Support.

You will need a competent level of English to complete your course with Australian Online Courses. If you need further information about your English language competency, please contact us.

Yes! We accept enrolments from individuals both within Australia and abroad; location is no barrier to entry into our programs.

My Course

Yes. Upon successfully completing your course you will receive a Certificate/Statement of Attainment. For Australian residents, please allow up to 7 days to receive your hard copy certificate upon receiving the results of your final assessment. For international students, an electronic certificate is supplied. International students requiring a hard copy certificate will need to purchase a hard copy certificate ($50.00 – Registered Post).

In order to successfully complete the course, you will need to complete all of of the assignments. We use a competency-based assessment; if you do not receive a ‘Competent/Pass’ grade you will be asked to resubmit your assignment. You are able to submit your work for marking three (3) times only. If you do not pass your assignment on the third attempt, you will need to re-enrol into the unit (charges apply).

Because we offer unlimited elearning access, you are able to complete your course at your own pace.

No. Our courses are assessed via written exercises and assignments and all assignments are submitted online via our elearning system. There are no on-campus requirements for our students.

Yes! Because we offer unlimited elearning access, you can take a break whenever you like!

Yes, you can. Simply email your tutor a copy of your work for review.

Yes. Our courses are delivered completely online via our elearning system. There are no on campus or work placements required.

Course materials are supplied in an online environment. Unless otherwise stated in the course description, course materials are available for viewing online and may not be downloaded. Hard copy versions are available for purchase upon request. Please contact us for a quote for printed materials.

No. You can submit your assignments when you are ready.

Studying Online With AOC

Participants who have undertaken previous study at another training organisation may be eligible to receive exemptions from units. All Recognition of Prior Learning (RPL) applications must be accompanied by suitable documentary evidence of previous study (eg. transcripts). Previous studies must have been completed within the past 5 years, with credit available up to a maximum of 50% of the units in your nominated course and identical unit codes.

Yes. Upon successfully completing your course you will receive a Certificate/Statement of Attainment. For Australian residents, please allow up to 7 days to receive your hard copy certificate upon receiving the results of your final assessment. For international students, an electronic certificate is supplied. International students requiring a hard copy certificate will need to purchase a hard copy certificate ($50.00 – Registered Post).

Anytime. As long as you have an Internet connection, you can study online anywhere, anytime. Our courses can be completed at your own pace with the flexibility to study when, where and how often it suits you. If you prefer to study using hard copy materials, please contact us for a quote.

If you require assistance with the course materials and need a concept explained further, please email  with your query and your tutor will respond promptly and personally. Your assigned tutor will guide you through the course materials, help you with any problems and provide feedback on your assignments.

In order to successfully complete the course, you will need to complete all of of the assignments. We use a competency-based assessment; if you do not receive a ‘Competent/Pass’ grade you will be asked to resubmit your assignment. You are able to submit your work for marking three (3) times only. If you do not pass your assignment on the third attempt, you will need to re-enrol into the unit (charges apply).

After successfully submitting your enrolment via our website you will be given online access to your course upon clearance of your full payment or your cleared deposit and completion of the direct debit form. Enrolment processing times will vary with your payment method.

Credit card: Within 2-24 hours.

BPAY: Within two (2) working days.

Internet Banking: Within two (2) working days.

Cheque/Money Order: Within ten (10) working days.

Because we offer unlimited elearning access, you are able to complete your course at your own pace.

No. Everything that you need to complete the course is provided online for your convenience. However, optional hard copy versions of the online materials are available for purchase. Please contact us to request a quote.

No. Our courses are assessed via written exercises and assignments and all assignments are submitted online via our elearning system. There are no on-campus requirements for our students.

No. Work placements are not required in our programs, which are delivered completely online.

Concession discounts are available to health care card holders. To apply for a concession discount code, please go to https://www.australianonlinecourses.com.au/upload-document/ to upload your health care card. Once we have received your scanned health care card, you will be issued with a discount code.

Yes! Because we offer unlimited elearning access, you can take a break whenever you like!

Yes, you can. Simply email your tutor a copy of your work for review.

Yes! We accept enrolments from individuals both within Australia and abroad; location is no barrier to entry into our programs.

Yes! AOC deliver high quality professional development courses that are recognised by employers both within Australia and abroad. Achieving an online qualification can help you update your CV with current education and improve your employment prospects.

Yes. Our courses are delivered completely online via our elearning system. There are no on campus or work placements required.

Course materials are supplied in an online environment. Unless otherwise stated in the course description, course materials are available for viewing online and may not be downloaded. Hard copy versions are available for purchase upon request. Please contact us for a quote for printed materials.

No. You can submit your assignments when you are ready.

Technical Support

Occasionally students are unable to view PDF files on Apple Mac and iPads. This is a common problem with Apple products and there are several steps you can take to fix this problem.

  1. Update your version of Adobe Reader.
  2. Configure your computer/device to open Adobe Reader.
  3. Right click on the file and save to a location on your computer. Navigate to the location where you saved the file to open the PDF.

PDFApple

If you are still unable to open the PDF file after following these instructions, you may need to contact your technical support provider to solve this issue.

Occasionally due to routine maintenance, our elearning website may not be available. However, we aim to keep interruptions to a minimum.

If you are experiencing technical difficulties, please contact us.