If your work or business has been affected by the COVID-19 pandemic, it’s important to know how to work remotely or mobilise a remote workforce successfully.
Our new course Working Remotely During a Crisis is ideal for managers who are leading remote employees or for anyone who is working remotely.
This online program will explore the unique challenges of working as a remote employee and managing a virtual team during a crisis.
- Recall tactics for ensuring equal management of onsite and offsite team members
- List tactics for managing teamwork spread across multiple time zones
- Identify strategies for ensuring respectful treatment of all members of a diverse team
- Name approaches for avoiding and handling conflict among remote team members
- Apply strategies for overcoming communication difficulties faced by a geographically diverse team
- Recognise the importance of reflecting on your management approach
- Recognise strategies for working around typical challenges facing remote or blended teams
- Identify the traits that a good virtual team member should possess
- Identify ways of staying connected and communicating successfully with your team
- Identify some of the challenges associated with working remotely
- Identify some of the challenges and considerations related to managing your time as a virtual team member
- Identify the benefits of virtual collaboration
- Identify best practices for enabling virtual collaboration
- Recognise the factors for choosing collaboration technology
- Describe how to avoid common mistakes in rolling out virtual collaboration at an organisation
- Identify critical best practices for leading a virtual team
- Identify key best practices for virtual team members
- Identify strategies for working with a disliked or difficult co-worker
- Identify techniques for composing a difficult e-mail with tact and diplomacy
- Identify examples of strategies for dealing with angry individuals
- Apply strategies for dealing with a manipulative individual
- Identify strategies for correcting a boss or client
- Use diplomacy and tact in a problematic situation
- Reflect on what you’ve learned
- Recognise what it takes to persevere
- Recognise examples of self-trust that support and sustain perseverance
- Choose the people to include in your circle of trust
- Recognise the characteristics of resiliency
- Use strategies for resilience to improve your perseverance
- Recognise actions that help you build balance and sharpen focus in the workplace
- Identify actions to regain resilience
- Recognise how to persevere in the face of setbacks
- Recognise the benefits of accepting organisational change
- distinguish between examples of internal and external triggers of organisational change
- Match types of organisational change to corresponding examples
- Match common reactions to change with relevant examples of individuals exhibiting those reactions
- Sequence the stages of reacting to change
- Determine how an organisational change will impact an employee over time, given the person’s initial reaction
- Recognise the importance of learning how to prepare for change
- Use strategies to ready yourself for organisational changes
- Recognise the rewards of an organised workspace
- Recognise what a productive workspace looks like
- Apply the process for creating a clutter-free workspace in each scenario
- Recognise appropriate examples of the principles of the effective filing
- Recognise techniques for managing digital files
- Manage your e-mail in each scenario
- Recognise how to maintain a productive workspace
- Recognise tactics for avoiding procrastination and temptation and keeping focused
- Recognise tactics to beat fatigue and manage multitasking to maintain your focus
- Identify strategies for minimising distractions in your environment
- Select the most effective response for declining a request
- Strategically adjust your focus in response to changing circumstances
- Recognise techniques for regaining focus
- Maintain your focus on a task despite internal and external challenges
- Recognise how stress can negatively impact on your health
- Recognise key concepts about stress
- Identify the main characteristics and symptoms of burnout
- Recognise examples of actions and strategies to cope with stress and prevent full-blown burnout
- Sequence examples of the steps of the ABC model used to control stress
- Use the ABC model to manage your reaction to a stressful situation and challenge irrational thoughts
Challenges of Working Remotely
When you work remotely, there will be challenges that you’ve likely never faced. It’s how you deal with the difficulties as they arise that will make or break your remote working arrangement and being prepared is vital.
Dealing with Distractions
When you’re working from home or a location outside your regular environment, there will be distractions that take your attention away from work. It’s how you deal with these distractions that will determine how successful you will be as a remote worker or employee.
Try: Setting boundaries with your family, friends or housemates about your work hours is essential. Let them know when you’re not available to talk unless it’s an emergency. Also, make sure you take lunch breaks to avoid fatigue and stay focused.
Keeping Morale High
You’ll need to be your own motivator. Your colleagues and manager won’t be there to tell you you’re on track or are achieving goals. As a result, it may be challenging to keep your spirits up, especially if you’re working on an especially tedious project.
Try: Regular check-ins on Zoom (or other virtual meeting platforms) is critical to staying connected and encouraging colleagues and receive feedback. Set a day each week or time each day to meet virtually – and stick to it.
When you are working remotely, it can be challenging to manage your time and meet deadlines without reminders from work colleagues.
Try: Use time-management tools, apps and online learning resources to keep you achieving your work goals daily.
There are many more challenges (and rewards) that come with remote work during a crisis, but you’ll navigate this new environment better with the knowledge and tools that lead to success.
So, are you ready to work remotely with success and manage remote teams? Study our Working Remotely in a Crisis and be prepared for the possibility of remote work.