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New Course: Conducting Successful Interviews

Course Overview

Conducting Successful Interviews is an online professional development program that will provide you with the knowledge and skills required for conducting successful interviews. In this online course you will discover the different interview formats, you will learn critical questioning techniques, develop your active listening skills and learn how to conduct a range of different interviews, from employment and selection interviews to performance, grievance and exit interviews. At the end of this course you will be equipped with the tools and techniques for interviewing effectively and finding talent.

Course Topics

  • Introduction to Selection and Employment Interviews
  • Interview Panels
  • Interview Scheduling
  • Semi-Structured Formats
  • Questioning Techniques
  • Interview Ratings
  • Measurable Criteria
  • Active Listening
  • Assessing Candidates
  • Behavioural Interviewing
  • Group Interviews
  • Appraisal Interviews
  • Timeframes and Documentation
  • Performance Appraisals
  • Grievance Interviews
  • Disciplinary Interviews
  • Termination Interviews
  • Exit Interviews


Course Outline: