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New Course: Emotional Intelligence

Course Overview

Emotional Intelligence is an online professional development course that will provide you with the knowledge and skills required to develop and apply emotional intelligence for personal and career success. In this online emotional intelligence course you will explore the tools and techniques required to understand and apply emotional intelligence in the workplace through managing your emotions and the emotions of others. You will learn how to avoid miscommunication, resolve conflicts and build a cohesive work environment. At the end of this course you will be equipped to improve your work relationships, reduce stress and increase your motivation and productivity.

Course Topics

  • Understanding Emotional Intelligence (EI)
  • Self and Social Awareness
  • Expressing Emotions
  • Empathy
  • Reasoning Skills
  • Managing Your Emotions
  • Self-Regulation
  • Relationship Management
  • Social Skills
  • Motivation
  • Measuring EI/EQ
  • Developing EI
  • Managing Stress and Conflict
  • EI in the Workplace
  • EI Assessments
  • Stress and Resilience
  • Stress Management Techniques

Click here to view the course outline